Administrative Assistant

American Electric Power Co.; Metropolis (IL); On-site; USD 31,000 - 38,000; Full time

Job summary

AEP is seeking an Administrative Assistant in Metropolis, IL. You will perform routine admin duties, support document processing, and help prepare reports under supervision. Strong communication and data entry skills are essential.

The role requires at least two years of administrative experience, a high school diploma or GED, and proficiency with standard office software. This is a full-time, on-site position with a focus on accuracy and customer service.

Qualifications

• High school or GED required.
• Two years of administrative work experience.

Responsibilities

• Perform basic, routine administrative duties under supervision.
• Assist with document processing and report compilation.
• Answer telephone, take messages, and email communications.
• Receive and distribute incoming/outgoing mail; file and retrieve information.
• Enter data and use office equipment; operate computers and typewriters.

Skills

Communication skills

Interpersonal skills

Problem solving

Computer proficiency

Education

High school or GED

Job description

Administrative Assistant### Administrative AssistantApply: Metropolis, IL: Full time: Posted Today: End Date: November 11, 2026 (8 days left to apply): R20804**Job Posting End Date**11-11-2026Please note the job posting will close on the day before the posting end date.**Job Summary**Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.)**Job Description****What You'll Do:*** Major responsibilities: Under immediate supervision, perform basic, routine administrative duties, following well defined, standard procedures, assist with document processing, assist in compiling special reports and request information from other areas, assist in filing and retrieval of information in both hard copy and electronic formats, answer telephone, take messages, communicate via electronic mail as necessary, receive and distribute incoming and outgoing mail, use keyboard (computer/typewriter) to enter data, perform calculations and/or retrieve information, operate a wide variety of electronic and mechanical office equipment. * Communication and interpersonal skills: Listens to and understands written and verbal instruction, communicates effectively with co-workers and other employees and/or customers outside work area, answers phone calls clearly and with a friendly, helpful tone, records messages accurately with appropriate information, works effectively and productively with others, actively helps others with assignments as necessary to maintain department productivity. * Customer focus: Answers customer questions but knows when appropriate to refer questions or issues to others, actively learns the function of the department and each employee responsibility to assist customers more effectively, exhibits concern and sensitivity to others. * Problem solving and initiative: Applies basic education and training in job responsibilities and assignments; asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the basic, routine level. * Must possess the ability to organize data and processes and communicate effectively, both orally and in writing. * Displays good analytical and problem solving skills * Demonstrated proficiency with computers and the use of office-oriented software products **What You'll Need:** Education requirements are listed below: * High school or GED Work Experience requirement listed below:* Two years of administrative work experience.**What You’ll Get:** In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.**Where Putting the Customer First Powers Everything We Do!** At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!**Compensation Data****Compensation Grade:**SP20-003**Compensation Range:**$22.14 - $27.67The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.