Administrative Assistant

Hendricks Advisors & CPAs; Meridian (ID); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Bonuses every 4 months

AFLAC supplemental insurance

401k after 1 year

Job summary

Hendricks Advisors & CPAs in Meridian, ID is hiring an Administrative Assistant to support our public accounting team. You will greet clients, route inquiries, manage calendars, and assist with filing, scanning, and basic client communications to keep our firm organized.

Ideal candidates have 1+ year experience in administrative or customer service roles, strong phone presence, attention to detail, and proficiency with Microsoft 365. CPA environment experience is a plus.

Qualifications

• 1+ year of administrative, receptionist, or customer service experience.
• Warm professional phone presence with strong oral and written communication.
• Strong attention to detail and accuracy with names, numbers, and contact information.
• Comfortable with Office technology, including Microsoft 365 and able to learn new software quickly.
• Dependable, punctual, and able to maintain consistent coverage during core office hours.
• Discretion and integrity in handling confidential client information.
• Ability to work in a paperless environment.

Responsibilities

• Be the initial point of contact for the firm and create a welcoming environment.
• Answer phones live during core hours and relay messages the same day.
• Route texts, mail, and client inquiries promptly and accurately.
• Assist the Office Manager with general administrative tasks.
• Manage filing, client database work, and keep things organized.
• Assist with file scanning, sorting, and routing client documents.
• Assist with scheduling and maintaining calendars for clients and the firm.
• Process reports for the firm and handle approved client communications.

Skills

Phone presence

Attention to detail

Microsoft 365

Punctual

Discretion

Office software

Tools

Microsoft 365 (Teams, Outlook, Word, Excel)

Job description

Administrative Assistant - Public Accounting Firm (Meridian, ID)

Hendricks Advisors & CPAs

Are you the type of person who loves order, interacting with people, and would like to learn or refine your office skills? Do you enjoy supporting a team, helping clients feel taken care of, and making things run smoother every day? If so, this is the perfect role for you.

We are a client-focused public accounting firm in Meridian, ID serving small businesses, construction companies, real estate professionals, and service-based businesses who rely on us to help them stay on a healthy financial path. Our mission is simple: help clients get their numbers right so they can get their business right. We're seeking a strong Administrative Assistant to help us elevate client experience and support our growing team.

What You'll Do

This is a hands-on role where you'll be the initial point of contact for the firm:

• Help create a welcoming, professional environment for both clients and staff
• Phones answered live during core hours; including delivering messages to the right person the same day.
• Texts, mail, and client inquiries routed accurately and promptly.
• Support our Office Manager with general administrative tasks.
• Assist with filing, client database work, and keeping things organized.
• Assist with file scanning and sorting of client documents and routing to the proper people.
• Assist with scheduling appointments and maintaining client and firm calendars.
• Process reports for the firm.
• Sending out approved communications to clients of reminders and other calendared items.

You will make it easier for our accountants, bookkeepers, and advisors to focus on serving clients while you help us interact and manage the important administrative and communication logistics to best serve our clients.

How Success Is Measured

You are winning in this role when:

• Phone are answered live during core hours and messages reach the right person timely
• Incoming texts, mail, and client inquiries are handled professionally
• Clients are responded to quickly and courteously
• Your administrative tasks are completed accurately
• You are assisting our Office Manager by coordinating projects and tasks
• You show the ability to be organized and timely with assigned tasks.

Your work directly affects our client experience and our reputation -- and you'll be recognized for it.

What You Bring

Required:

• 1+ years of administrative, receptionist, or customer service experience.
• Warm professional phone presence with strong oral and written communication skills.
• Strong attention to detail and accuracy, especially with names, numbers, and contact information.
• Comfortable with Office technology, including Microsoft 365 (Teams, Outlook, Word, Excel) and able to learn new software quickly.
• Dependable, punctual, and able to maintain consistent coverage during core office hours.
• Discretion and integrity in handling confidential client information.
• Ability to work in a paperless environment.

Preferred:

• Experience in a CPA firm, professional services office, or other client-facing professional environment.
• Experience with client portals or practice management software.
• Experience working in a paperless environment.

If you love structure, problem-solving, and learning new skills, you'll thrive here.

Why You'll Love Working With Us

• $20.00 to $23.50 DOE + performance bonuses every 4 months
• Eligible for AFLAC supplemental insurance
• 401k eligible after 1 year
• Stable, respected, growth-oriented accounting firm
• A team that values accountability, integrity, and client care
• A high-trust environment where your ideas matter

Ready to Make a Difference?

If you're an organized, proactive Administrative Assistant who wants to be part of a reputable accounting firm that values professionalism and client care, we want to hear from you.