Administrative Assistant

Patriot Communities; Little Rock (AR); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k)

Advancement opportunities

Paid time off

Job summary

Patriot Communities in Little Rock, AR is seeking a highly organized Administrative Assistant to join our property management team. This role blends traditional admin duties with eviction coordination, requiring strong legal compliance and a firm but empathetic approach with residents.

You will manage front office operations, maintain leasing and resident records, process notices and invoices, and coordinate with legal counsel to file eviction paperwork while ensuring adherence to Arkansas

Qualifications

• Minimum of 2 years of professional administrative or office support experience.
• High school diploma or equivalent is required.
• Proficiency with Microsoft Office Suite; familiarity with property management software is a strong plus.
• Excellent verbal and written communication with ability to handle difficult conversations calmly.
• Ability to maintain confidentiality and exercise sound judgment with sensitive financial and legal records.
• Must be able to learn and adhere to Arkansas landlord-tenant laws and fair housing regulations.

Responsibilities

• Manage front office operations, answer phones, and route communications.
• Maintain digital and physical property files, leases, compliance documents, and resident records.
• Process incoming mail, notices, invoices, and general office correspondence.
• Collaborate with operations manager and property managers on data entry, reporting, and AR tracking.
• Track delinquent accounts and issue late notices and demand letters.
• Prepare documentation for eviction filings and coordinate with legal counsel.
• Maintain a detailed timeline of eviction processes in compliance with laws.
• Assist with water meters/waterscope duties alongside evictions.
• Review manager reports for accuracy and completeness.
• Collect legacy tenant leases and update current tenant accounts.
• Perform other administrative tasks as needed.

Skills

Verbal communication

Written communication

Discretion

Confidentiality

Compliance

Education

High school diploma

Tools

Microsoft Office

Rent Manager

AppFolio

Yardi

Job description

Benefits

• 401(k)
• Opportunity for advancement
• Paid time off

Who we are

Patriot Communities, where we are redefining affordable housing in Arkansas and Illinois. We specialize in providing high-quality, lease-with-option-to-purchase mobile and manufactured home communities, offering families a dependable and cost-effective path to homeownership.

We believe that a home is more than just a place to live—it is the foundation of a thriving community. Our mission is to deliver exceptional property management, responsive service, and well-maintained neighborhoods that our residents are proud to call home. As we continue to grow, we are looking for dedicated, community-minded individuals to join our team and help us make a lasting, positive impact on the families we serve.

Job Summary

Patriot Communities is seeking a highly organized, detail-oriented, and resilient Administrative Assistant to join our team in Little Rock, AR. This role combines traditional administrative support with property management logistics. In addition to handling day-to-day office operations, the ideal candidate will serve as our primary coordinator for the resident eviction process, requiring strong legal compliance, professionalism, and a firm but empathetic approach.

Key Responsibilities

• Manage front office operations, answering phones, and routing communications.
• Maintain accurate digital and physical property files, including leases, compliance documents, and resident records.
• Process incoming mail, notices, invoices, and standard office correspondence.
• Work directly with the operations manager and property managers on data entry, routine reporting, and rental accounts receivable tracking.
• Track delinquent accounts and issue formal late notices, cure notices, and non-payment demands.
• Prepare, organize, and compile all necessary documentation, ledgers, and lease violations required for eviction filings.
• Coordinate directly with legal counsel to file eviction paperwork with local courts.
• Maintain a meticulous timeline of the legal process to ensure strict adherence to local and state housing laws.
• Water meters/ waterscope (this is the other main job duty along Evitions they will have)
• Checking manager reports for inconsistencies and to make sure that they did them
• Collect legacy tenant leases that we do not have on file
• Work on updating current tenant accounts
• Other tasks as needed

Qualifications & Requirements

• Experience: Minimum of 2 years of professional administrative or office support experience. Prior experience in property management, real estate, or a legal environment is highly preferred.
• Education: High school diploma or equivalent required.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel). Familiarity with property management software (such as Rent Manager, AppFolio or Yardi) is a major plus.
• Communication: Exceptional verbal and written communication skills with the ability to navigate difficult conversations calmly and professionally.
• Discretion: Absolute confidentiality and sound judgment when handling sensitive financial and legal records.
• Compliance: Ability to learn and strictly follow Arkansas landlord-tenant laws and fair housing regulations.