Administrative Assistant

The Guidance Center Inc; Leavenworth (KS); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

KPERS retirement

Aflac insurance

Life insurance

LegalShield

ID Theft protection

Paid time off

11 paid holidays

Flexible schedules

Competitive hourly pay

Job summary

The Guidance Center Inc is seeking an Administrative Assistant in Leavenworth, KS. This role supports direct service staff and administrators, performing office opening/closing, phone routing, client intake, and file management. Evenings required 1+ day per week.

Benefits include medical, dental, vision, KPERS retirement, and paid time off with 11 holidays. Flexible scheduling and competitive hourly pay are offered.

Qualifications

• High school education required; some college education preferred.
• Required: one year experience in working with the public in customer service position in a medical office setting.
• We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

• Open and close the office.
• Handle a multi-line phone system and route messages/calls.
• Enter all necessary registration information for persons seeking services into the computer and update as needed.
• Manage client files (new charts, active charts, closed charts; other file-related activities).
• Maintain therapists’ and doctors’ schedules.
• Schedule new clients with appropriate providers considering payer source and client need.
• Set client fees according to agency guidelines.
• Process and record fee payments from persons seeking services.
• Verify insurance coverage and handle insurance questions to maximize reimbursement.
• Process insurance and other 3rd-party billing.

Education

High school education required; some college education preferred.

Job description

Description

The Guidance Center (TGC) is the Community Mental Health Center and Certified Behavioral Health Clinic serving Leavenworth, Atchison, and Jefferson counties in Kansas. We provide high-quality care to all individuals, regardless of their financial circumstances. Joining the team at TGC offers you the chance to make a meaningful impact on the most vulnerable members of our community. At our center, we offer a unique combination of counseling, case management, psychosocial, and medication services, all under one roof. We are deeply committed to our clients and are dedicated to implementing a comprehensive model of care.

The Guidance Center (TGC) is currently seeking an Administrative Assistant to be the newest member of our innovative interdisciplinary team. The Administrative Assistant providesadministrativesupport tothe direct service staff andadministrators in the location to which she/he isassigned anddelivers allappropriate administrativeandsupport servicestopersons seeking services, persons receivingservices, andto the public. Evenings required 1+ days per week.

Pay and Benefits:

• The opportunity to be part of a holistic and supportive team


• Medical, Dental, Vision


• KPERS Retirement System


• Aflac, Life, Legal Shield, and ID Theft Insurance


• Paid Time Off and 11 Paid Holidays


• Flexible Schedules


• Competitive hourly rate of $23.41 to $25.96; depending upon qualifications.

Primary Duties:

• 1. Perform all tasks related to opening and closing the office,


• 2. Handle a multi-line phone system, routing messagesand calls


• 3. Obtain andenter intothe computer all necessary registration information forpersons seekingservices,update when necessary


• 4. Manage client files (setting up new charts, maintainingactive charts, processing closed charts, and all other file-related activities)


• 5. Accuratelymaintaintherapists’ and doctors’ schedules


• 6. Ensure that newpersons seeking servicesare scheduled withappropriate providers(considering payer source, client need, etc.)


• 7. Set client fees according to agency guidelines


• 8. Request, receive and record fee payments frompersons seeking services


• 9. Verify insurance coverage and handle insurance-related questions forpersons seeking servicesand therapists to maximize reimbursement for provided services


• 10. Process insurance and other 3rd-party billing

Requirements

QUALIFICATIONS:

EDUCATION AND LICENSURE:

High school educationrequired; some college educationpreferred.

EXPERIENCE:

Required:one year experience in working with the public in customer service position in a medical office setting.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.