Administrative Assistant

McNICHOLS CO., INC.; Kennesaw (GA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Quarterly incentives

Health benefits

401k matching

PTO 15 days

Life insurance (100% paid)

Disability coverage

Wellness programs

Job summary

McNICHOLS in Kennesaw, GA is seeking an Administrative Assistant to provide organized, responsive support for branch and operations activities. This role bridges office and warehouse tasks, coordinating communications and documentation while assisting customers and visitors.

You will work with Sales, Operations, Shipping, and Receiving to keep information current and processes moving, including data entry, order notes, and routine paperwork.

Qualifications

• One or more years of administrative, customer service, office, logistics, manufacturing, distribution, or related support experience preferred.
• Clear and professional written and verbal communication skills with good judgment.
• Ability to manage interruptions, prioritize requests, and meet deadlines.

Responsibilities

• Greet customers, drivers, vendors, and visitors; route requests and provide front-line service.
• Monitor inboxes and phone lines; prepare routine reports and updates.
• Coordinate carrier calls, pickups, and related shipping documentation.
• Enter and maintain notes, dates, purchase orders, and other changes in company systems.
• Work closely with Sales, Operations, Shipping, Fabrication, Receiving, and Accounting teams.
• Assist with mail, supplies, filing, branch events, and data entry.

Skills

Microsoft Outlook

Excel

Word

PDF tools

Shared inboxes

Order-management systems

Tools

Microsoft Office suite

Job description

At McNICHOLS, you will find challenging work, a supportive team, and abundant opportunities for enrichment and growth. We invite you to search for your next career opportunity at our headquarters in Tampa, Florida, or at one of our 19 Metals Service Centers across America.

Position: Administrative Assistant

Location: Kennesaw, GA

Job Id: 889

# of Openings: 1

With distribution centers nationwide, McNICHOLS is the leading and trusted supplier of metal products including perforated, grating, mesh, expanded, and designer metals. Our products are used in applications all around you, helping to shape architectural designs, entertainment venues, and more. Family-founded and customer obsessed, we have a purpose driven team inspired to support our customers in building America.

We have an exciting opportunity for an Administrative Assistant to join our team. This position provides organized, responsive administrative support to daily branch and operations activities. Coordinates communications, maintains accurate order and work-order documentation, supports shipping and delivery processes, assists customers and visitors, and helps teams resolve routine status, paperwork, and scheduling needs.

This role requires someone who is comfortable working in both an office setting and on the warehouse floor, as they will regularly gather and deliver information between the two environments.

Responsibilities

• Greet customers, drivers, vendors, and visitors; answer routine questions; route requests promptly; and provide professional front-line service.
• Monitor shared inboxes and phone lines, prepare routine reports and updates.
• Follow up with internal teams, carriers, vendors, and customers.
• Enter and maintain accurate notes, dates, purchase-order details, carrier information, backorder status, and other approved changes in company systems.
• Coordinate carrier calls, pickups, and related shipping documentation.
• Research order status; identify discrepancies or delays.
• Work closely with Sales, Operations, Shipping, Fabrication, Receiving, Accounting, and other support teams to keep work moving and information current.
• Assist with mail, supplies, filing, branch events, returned items, data entry, and other routine administrative needs as assigned.
• Follow established procedures, verify information before processing, maintain organized records, and escape exceptions involving transactions, material, payments, or compliance documents.

Qualifications

• One or more years of administrative, customer service, office, logistics, manufacturing, distribution, or related support experience preferred.
• Working knowledge of Microsoft Outlook, Excel, Word, PDF tools, shared inboxes, and business systems; ability to learn order-management and operations platforms.
• Clear and professional written and verbal communication skills, with the judgment to route urgent or sensitive matters appropriately.
• Ability to manage frequent interruptions, prioritize multiple requests, maintain details, meet deadlines, and follow tasks through completion.
• Professional, dependable, collaborative, and comfortable interacting with customers, drivers, vendors, and employees at all levels.

At McNICHOLS we reward our team with quarterly incentives, great health and wellness benefits, generous 401k matching, 15 days of PTO, as well as 100% company paid life insurance, disability, wellness, and financial health benefits.

Join McNICHOLS - Where Inspired People and Inspired Service are our mission. Visit us at mcnichols.com/careers to learn more!