Administrative Assistant

United and Empowered; Hampton (VA); On-site; USD 23,000 - 25,000; Full time

Job summary

United and Empowered is seeking a full-time administrative assistant to support the Billing Department. You will verify Medicaid and other insurance eligibility, stay updated on billing guidelines, and maintain client billing information with new authorizations.

The role requires at least 2 years of administrative experience, a high school diploma or equivalent, and a valid driver's license. You will also handle general duties, including answering phones and ensuring HIPAA compliance.

Qualifications

• High school diploma or equivalent.
• Strong administrative and computer skills.
• 2 years of administrative experience.
• Valid driver's license.
• Background checks including criminal history may be required.

Responsibilities

• Assist the Billing Department by verifying Medicaid and other insurance eligibility.
• Stay informed about changes and updates to guidelines and regulations regarding Medicaid Waiver Services Billing.
• Update and maintain client billing information sheets with new authorizations and other information.
• Verify clients, tiers, and dates monthly with department heads.
• Track weekly hours for all clients and input into billing logs for each program.
• Prepare, review, and transmit claims in Medicaid and other insurance billing software.
• Track and maintain billing logs with current rates and procedure codes.
• Track denied claims, research and resubmit denials in a timely manner.
• Prepare and submit weekly reports regarding claims pending and status.
• Assist with QA, bookkeeping, front office, HR auditing and filing as needed.
• Answer phones and perform other administrative duties as assigned.
• Maintain confidentiality and HIPAA compliance.

Skills

Administrative skills

Computer skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

NEW HIRE SIGN ON BONUS:

$250 AFTER 90 DAYS

$250 AFTER 6 MONTHS

Hourly rate starts at $17 - $18 per hour (based on experience and qualifications)

Full Benefit Package:

• Paid Vacation that accrues immediately
• Paid Sick leave
• Bereavement leave
• Health, Vision, and Dental Insurance
• Company Matched 401-k
• 9 Paid Holidays& Skeleton Days
• Annual Tenure Bonuses

Full-Time Mon - Fri 8am - 5pm

Typical Day:

• Assist the Billing Department by Verifying Medicaid and other Insurance eligibility as needed
• Stay informed about changes and updates to Guidelines and Regulations regarding Medicaid Waiver Services Billing
• Update and maintain Client Billing Information Sheets with new Authorizations and other information
• Verify Clients, Tiers, and dates monthly with department heads.
• Track weekly hours for all clients, input into Billing Logs for each program.
• Prepare, Review, and transmit claims in Medicaid and other Insurances Billing software
• Update and maintain Billing Logs with current rates for services and Procedure codes.
• Track all denied claims, research, and appeal/resubmit denials in a timely manner.
• Prepare and submit weekly reports regarding claims pending and status.
• Assist with Quality Assurance, Bookkeeping, Front office, HR auditing and filing as needed.
• Assist with answering phones and other administrative duties as assigned.
• Maintain confidentiality and security of Employee and patient information in accordance with HIPPA regulations and organizational policies.

Knowledge & Skills:

• High school diploma or equivalent
• Strong Administrative and computer skills.

Experience:

• 2 years of Administrative experience.
• Ability to establish and maintain effective working relationships with individuals, community and staff.
• Strong attention to detail, analytical skills, and problem-solving abilities.
• Strong organization skill.

Other Requirements:

• Must possess valid driver's license.
• Successful completing of criminal history and certain registry background investigations are required.