Administrative Assistant

Service Corporation International; Grandville (MI); On-site; USD 40,000 - 56,000; Full time

Job summary

Service Corporation International in Grandville, MI, is seeking an administrative associate to provide support to funeral home, cemetery, or related facilities. This role schedules meetings, handles travel, prepares reports, and processes invoices and expenses with discretion and compassion.

Candidates should have a high school diploma, at least 3 years of customer-focused experience, strong computer and typing skills, and the ability to maintain confidentiality while delivering professional

Qualifications

• Education: High school diploma or equivalent.
• 3 years of customer-focused, fast-paced professional experience.
• Advanced computer and typing skills (40–60 wpm).
• Experience with office equipment (calculators, copiers, printers, fax).
• Ability to handle confidential information with discretion.
• Effective written and verbal communication.
• Compassion and integrity; able to work with minimal supervision.

Responsibilities

• Schedules meetings and makes travel arrangements.
• Plans events and manages expense reports.
• Responds to inquiries in writing or verbally.
• Pulls monthly reports and enters contract details in systems.
• Codes and scans invoices; processes AP and other accounting support tasks.
• Receives calls and directs to appropriate team members.
• Maintains files and customer information; manages office supplies.

Skills

Communication

Typing speed

MS Office

Discretion

Education

High school diploma

Job description

Our associates celebrate lives. We celebrate our associates. Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.

JOB RESPONSIBILITIES

• Schedules meetings
• Makes travel arrangements
• Plans events
• Completes management expense reports
• Responds to inquiries in writing and or verbally
• Pulls monthly reports
• Enters contract details into information system and maintains other related documents
• Orders and checks memorial to ensure accuracy
• Processes annual funeral home and cemetery license renewals
• Codes and scans invoices
• Processes accounts payable and other accounting support transactions
• Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
• Schedules call-in appointments for Sales
• Files and maintains customer information
• Maintains office and facility supplies as well as fax machines, copiers and network printers
• Prepares daily schedules
• Administers HR processes including new hire paperwork, background checks and bonus processing
• Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
• Trains others on policies, procedures and new company initiatives
• Maintains a friendly attitude offering assistance and guidance to all persons entering the location

MINIMUM REQUIREMENTS

• Education High school diploma or equivalent
• Experience 3 years of experience working in a customer-focused and fast-paced professional environment
• Must have advanced computer, internet and word processing (typing minimum of 40-60 wpm) skills
• Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
• Ability to handle confidential and sensitive information with discretion
• Effective communication skills, both orally and in writing
• High level of compassion and integrity
• Ability to follow instructions and work with minimal supervision

Postal Code: 49418

Category (Portal Searching): Administration and Clerical

Job Location: US-MI - Grandville

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.