Technical Assistant

Brown & Brown, Inc.; Fort Lauderdale (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health Benefits

Financial Benefits

Mental Health & Wellness

Paid Time Off

Holidays

Preferred Partner Discounts

Job summary

Brown & Brown, Inc. is seeking a Technical Assistant in Fort Lauderdale, FL to support Commercial Account Managers and producers in servicing new and existing accounts. The role focuses on customer relationships, policy changes, and data collection for renewals and marketing.

The ideal candidate has 2+ years in insurance, a high school diploma, and basic knowledge of agency software. This full-time position offers growth, onboarding, and ongoing professional development opportunities in a

Qualifications

• 2+ years of insurance experience preferred.
• Licensing: 440 or 220 preferred (must be obtained within 60 days of employment).
• Strong attention to detail for policy review and data accuracy.
• Excellent communication and client service skills.

Responsibilities

• Build and maintain strong customer relationships to support account retention and client satisfaction.
• Assist in processing endorsements, cancellations, certificates, and other policy changes.
• Review policies, endorsements, quotes, and audits for accuracy and completeness.
• Prepare and compile marketing and underwriting data such as loss runs and MVRs.

Skills

Insurance experience

Customer service

Policy processing

Education

High School Diploma

Tools

Agency software

Job description

## Technical AssistantApply: Ft. Lauderdale, FL, USA: Full time: Posted Today: R26\\_0000003699Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Brown & Brown** is seeking a **Technical Assistant** to join our growing team in **Fort Lauderdale, FL!** The Technical Assistant will work closely with the Commercial Account Manager, Commercial Producers and Commercial Lines Marketing Representatives to service new and existing accounts to achieve Agency sales goals and service standards. **How You Will Contribute:** * Build and maintain strong customer relationships to support account retention and client satisfaction.* Collect updated client information annually to assist with policy renewals and marketing efforts.* Provide day-to-day client service including handling endorsements, cancellations, certificates, and other policy changes.* Assist in analyzing client exposures and recommending appropriate coverage adjustments.* Review and verify the accuracy of policies, endorsements, quotes, and audits provided by carriers.* Prepare and compile marketing and underwriting data such as loss runs and MVRs.* Gain and apply knowledge of Commercial Lines procedures, carrier systems, underwriting guidelines, and agency automation tools.* Issue key documents including binders, certificates of insurance, ID cards, and invoices.* Collaborate with account managers to resolve service issues and discrepancies, such as omitted items and commissions.* Maintain attendance, follow agency procedures, and engage in ongoing professional development.**Licenses & Certifications:** * 440 or 220 License (preferred) (must be obtained within a 60 days of employment) **Skills & Experience to be Successful:** * High School Degree required.* At least two years of insurance experience (preferred)* Completion and evidence of skills as outlined by Commercial Management.**Teammate Benefits & Total Well-Being**We go beyond standard benefits, focusing on the total well-being of our teammates, including:* *Health Benefits*: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance* *Financial Benefits*: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement* *Mental Health & Wellness*: Free Mental Health & Enhanced Advocacy Services* *Beyond Benefits*: Paid Time Off, Holidays, Preferred Partner Discounts and more.*Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.*