Administrative Assistant

Pasquinelli Inc; False Pass (AK); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Paid time off and holidays

Retirement plan options

Professional development and licensing

Job summary

Pasquinelli Inc. is seeking an Administrative Assistant to provide comprehensive administrative and operational support within our insurance agency.

You will assist management, producers, and client service staff, handling calls, documents, and records with accuracy and professionalism. In this fast-paced Alaska environment, you will help with policy renewals, endorsements, and filings, coordinate schedules, and maintain confidential files.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1–2 years of administrative or office experience.
• Insurance industry experience preferred but not required.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Ability to prioritize tasks and work independently.
• Professional demeanor and strong customer service skills.

Responsibilities

• Provide administrative support to agency management, producers, and customer service representatives.
• Answer incoming calls and assist clients with general inquiries.
• Prepare, process, and maintain insurance documents, applications, and correspondence.
• Manage client files and maintain accurate records within agency management systems.
• Assist with policy renewals, certificates of insurance, endorsements, and other policy-related documentation.
• Schedule appointments, meetings, and follow-up activities for agency staff.
• Process incoming and outgoing mail, emails, and agency communications.
• Support marketing and client retention efforts through mailings and follow-up communications.
• Order and maintain office supplies and equipment.
• Ensure compliance with agency procedures and confidentiality requirements.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Independent work

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

Job description

Job Description

Administrative Assistant

Position Summary

The Administrative Assistant provides administrative and operational support to agency staff, helping ensure efficient daily operations and exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced insurance environment.

Key Responsibilities

• Provide administrative support to agency management, producers, and customer service representatives.
• Answer incoming calls and assist clients with general inquiries.
• Prepare, process, and maintain insurance documents, applications, and correspondence.
• Manage client files and maintain accurate records within agency management systems.
• Assist with policy renewals, certificates of insurance, endorsements, and other policy-related documentation.
• Schedule appointments, meetings, and follow-up activities for agency staff.
• Process incoming and outgoing mail, emails, and agency communications.
• Assist with data entry, scanning, filing, and document management.Support marketing and client retention efforts through mailings and follow-up communications.
• Order and maintain office supplies and equipment.
• Ensure compliance with agency procedures and confidentiality requirements.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum of 1-2 years of administrative or office experience.
• Insurance industry experience preferred but not required.
• Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Ability to prioritize tasks and work independently.
• Professional demeanor and strong customer service skills.

Preferred Skills

• Experience with insurance agency management systems.
• Knowledge of personal and commercial insurance products.
• Pennsylvania Property & Casualty Insurance License (preferred but not required).
• Ability to manage multiple deadlines and projects simultaneously.

Benefits

• Competitive salary
• Paid time off and holidays
• Retirement plan options
• Professional development and licensing opportunities

Work Schedule

Monday - Friday, 9:00 AM - 5:00 PM