ADMINISTRATIVE ASSISTANT

Credit Control, LLC.; Earth City (MO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Health savings account

Life insurance

On-the-job training

Opportunities for advancement

Paid time off

Paid training

Referral program

Vision insurance

Job summary

Credit Control, LLC FIN Operations Department is seeking an in-office Administrative Assistant to support daily reporting, data tracking, and email communications. The role involves creating trackers, updating accounts, and assisting management with confidential information in a busy call-center environment in Earth City, MO.

Required: high school diploma, 1–2 years Excel experience, strong written and verbal communication, and proficient Microsoft Office skills.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience with Microsoft Excel preferred.
• Intermediate computer skills with knowledge of Microsoft Office Suite.
• Strong verbal and written communication skills; ability to handle confidential documents.

Responsibilities

• Prepare and distribute regularly scheduled reports on a daily/hourly basis.
• Update accounts/send emails within our company systems.
• Update/Create trackers including Rosters, Compliance, Performance.
• Complete daily tasks such as letter correspondence through email.
• Timely follow-up of priority requests from Management staff.
• Handle requests for information and data.
• Work with multiple Managers/Clients.
• Manage reports designed to provide analytical support to Management.
• Provide additional administrative support for the collection team as requested.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

CREDIT CONTROL HAS BEEN NAMED AS A BEST PLACE TO WORK FOR THE 7th YEAR IN A ROW!

Are you looking for a stable, rewarding career in an industry that thrives in all economic conditions? Debt collection is a recession-proof profession, offering job security, competitive compensation, and growth opportunities—and at Credit Control, we do it better than anyone.

We are proud to have been recognized for seven consecutive years (2019-2026) as one of the Best Places to Work in Collections, thanks to our dedicated, high-performing team members. When you join Credit Control, you become part of a winning culture that values your hard work, attitude, and commitment.

General Purpose

Performs a wide range of administrative and office support duties for the Credit Control LLC FIN Operations Department.

Main Job Tasks and Responsibilities

• Prepare and distribute regularly scheduled reports on a daily/hourly basis
• Update accounts/send emails within our company systems
• Update/Create trackers including, but not limited to:

• Rosters
• Compliance
• Performance

• Complete daily tasks such as letter correspondence through email
• Timely follow-up of priority requests from the Management staff
• Handle requests for information and data
• Work with multiple Managers/Clients
• Manage reports designed to provide analytical support to Management
• Provide additional administrative support for the collection team as requested
• Department specific duties as assigned

Education and Experience

• High school diploma or equivalent
• 1-2 years of experience with Microsoft Excel preferred.
• Intermediate computer skills with knowledge of Microsoft Office Suite
• Requires strong verbal and written communication skills, organizational skills, and the ability to work with confidential documents.
• Ability to be flexible with assigned duties and priorities

Key Competencies

• Winning Attitude
• Reliability
• Communication skills - written and verbal
• Planning and organizing
• Prioritizing
• Problem assessment and problem-solving
• Attention to detail and accuracy
• Flexibility
• Team Player
• Professionalism

Physical setting:

• Call center
• In-office position

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday
• Earth City, MO 63045: Reliably commute to work (Required)
• Attendance is non-negotiable; upon acceptance of the position with CCL, it is required and understood that the applicant will be at work every day and on time. This is an in-office position.
  

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Vision insurance

Work Location: In person