Administrative Assistant

Insurance Administrative Solutions, L.l.c.; Dallas (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Integrity, headquartered in Dallas, TX, seeks an Administrative Assistant I to support the Chief People & Culture Officer, COO, and CIO in ensuring smooth office operations. You will coordinate activities, interact with clients, visitors, and staff, and thrive in a dynamic environment.

Responsibilities include greeting guests, scheduling, calendar management, and preparing reports, while maintaining confidentiality and delivering professional service with keen data accuracy.

Qualifications

• High school diploma or GED is required.
• Associate’s degree or higher preferred; 0-2 years of administrative or receptionist experience preferred.
• Proficiency with Microsoft Office Suite and basic office equipment.
• Strong written, verbal, and interpersonal communication skills.
• Ability to prioritize tasks, manage workflow, and meet deadlines in a fast-paced environment.
• Attention to detail and accuracy in data entry and organizational skills.
• Professional, client-friendly demeanor and positive problem-solving attitude.
• Ability to work independently and as part of a team; self-motivated and adaptable.
• Willingness to learn new skills and take initiative.

Responsibilities

• Greet guests, clients, and visitors and direct them appropriately.
• Answer inquiries and route calls; take messages and transfer as needed.
• Schedule, coordinate, and reschedule appointments; manage staff and agent calendars.
• Perform general office tasks: filing, emailing, scanning, and records retention.
• Data entry in Word, Excel, and other software; maintain databases and client lists.
• Prepare agendas, notices, minutes, presentations, letters, memos, and reports.
• Assist with supply orders, shipping, and inventory management.
• Support meetings with handouts, supplies, and meals; communicate with agents and staff.
• Provide excellent customer service and maintain confidentiality.

Skills

Written communication

Verbal communication

Interpersonal skills

Prioritization

Time management

Attention to detail

Independent work

Team collaboration

Self-motivation

Adaptability

Customer service

Education

High school diploma or GED

Associate’s degree or higher preferred

Tools

Office software: Word, Excel, PowerPoint, Outlook

Office equipment handling

Job description

Position Summary

The Administrative Assistant I provides essential support to the Chief People & Culture Officer, COO, & CIO to ensure the smooth operation of the office and department. This role involves a variety of administrative tasks, coordination of office activities, and direct interaction with clients, visitors, and staff. The position is ideal for someone who is organized, proactive, and thrives in a dynamic environment.

Key Responsibilities

• Greet guests, clients, and visitors
• answer inquiries and direct them to appropriate destinations. Answer and route incoming phone calls
• take messages and transfer calls as needed.
• Schedule, coordinate, and reschedule appointments
• manage calendars for staff and agents.
• Perform general office tasks such as filing, faxing, emailing, scanning, and records retention.
• Data entry in Word, Excel, and other office software
• maintain databases and client lists.
• Prepare agendas, notices, minutes, presentations, letters, memos, and reports for meetings and projects.
• Assist with supply orders, shipping, and inventory management.
• Support internal and external meetings, including preparation of handouts, supplies, and meals.
• Communicate regularly with agents, staff, and clients
• provide excellent customer service.
• Maintain confidentiality and handle sensitive information appropriately.
• Perform other duties as assigned to support the needs of the team.

Required Skills & Qualifications

• High school diploma or GED required
• Associate’s degree or higher preferred 0-2 years of administrative, customer service, or receptionist experience preferred.
• Proficiency with office equipment (computer, telephone, copier, calculator) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong written, verbal, and interpersonal communication skills
• Ability to prioritize tasks, manage workflow, and meet deadlines in a fast-paced environment.
• Attention to detail, accuracy in data entry, and strong organizational skills
• Professional, client-friendly demeanor and positive, problem-solving attitude
• Ability to work independently and as part of a team
• self-motivated and adaptable.
• Willingness to learn new skills and take initiative.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Why?

Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily.

Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide.

Founded in 2006, Integrity develops and distributes life and health insurance products and wealth products with carrier partners and markets these products through our vast distribution network. Our omnichannel platform helps provide life and health insurance and wealth management services to Americans to fit their unique needs. Wherever you are in life, the future can be a leap of faith.

Integrity, LLC is an Equal Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.

In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Please note that all official communications from Integrity will come from @integrity.com or Workday domains.