Administrative Assistant

Foundation Partners Group; Colorado Springs (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, prescription, and vis

Vacation, sick, and holiday pay

401k with company match

Company-paid life insurance and short/

Job summary

Foundation Partners Group is seeking an Administrative Assistant for The Springs Funeral Services to provide reliable clerical support to managers, teams, and client families. Responsibilities include answering calls, scheduling, drafting correspondence, and data entry.

You will handle phone etiquette, manage accounts and documentation, maintain office organization, and support weekly updates along with monthly financial tasks.

Qualifications

• High school diploma or the equivalent.
• Minimum three years in a small business office; funeral industry experience a plus.
• Knowledge of Microsoft Word, Excel, PowerPoint, Outlook.
• Able to learn multiple software, systems, and office equipment.
• High attention to detail with excellent follow-up skills.
• Able to establish and maintain effective internal and external processes.

Responsibilities

• Answer phones, greet families, field inquiries with proper etiquette.
• Schedule, create and proof correspondence, and perform data entry.
• Monitor accounts, deposits, and receivables; manage inventory.
• Ensure funeral service documentation like permits and death certificates.
• Maintain neat office area and reorder supplies as needed.
• Participate in weekly updates and complete monthly/quarterly processes.

Skills

Empathy & compassion

Attention to detail

Clear communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Position Type

Full-time

Location(s)

The Springs Funeral Services

Who We Are

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

As an Administrative Assistant, you will provide administrative and clerical support to managers, team members, and client families, including answering phone calls, scheduling, creating and proofing correspondence, and data entry.

What You Will Do:

• Compassion & Empathy:Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
• Technology Competent:Familiar with Microsoft Office Suite, company software programs, email, social media, text, online portals, live webinars, and updating the funeral home website as needed.
• Clear Communicator:Strong communication and grammatical skills, with the ability to proof work.
• Meticulous Attention:Monitor accounts and financials related to receipt books, deposit policies, and receivables. Close accounts when appropriate and complete product inventory.
• Follow-through:Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.
• Preparation Excellence:Maintain neat and presentable office area and office equipment as necessary, take responsibility for inventory, and reorder office supplies as needed.
• Active Team Member:Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.

What We Require:

• High school diploma or the equivalent
• Minimum three years of work experience in a small business office environment -- funeral industry experience a plus
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Able to use and learn multiple computer software, systems, and other office equipment
• High attention to detail and accuracy, with excellent follow-up skills
• Able to establish and maintain effective internal and external work processes

What We Offer

• Meaningful Work: Make a real difference by helping families navigate one of life's most challenging times with compassion and care.
• Competitive Pay and Benefits:
• Medical, dental, prescription, and vision insurance
• Vacation, sick, and holiday pay
• Wellness Rewards
• 401k with company match
• Company-paid life insurance, long-term disability, and short-term disability
• Career Growth: Take advantage of ongoing training and advancement opportunities within the funeral service industry.
• Supportive Culture: Be part of a compassionate, mission-driven team that values respect, empathy, and service.

Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.

Pay Range

$19.00 - $21.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.