Administrative Assistant

Chico Rancheria Housing Corp; Chico (CA); On-site; USD 38,000 - 56,000; Full time

Job summary

Chico Rancheria Housing Corporation in Chico, CA is seeking an Administrative Assistant to provide comprehensive admin, clerical, and program support for HUD NAHASDA compliance and housing operations.

The role serves as a primary contact for callers, tenants, and applicants, handling file maintenance, data entry in housing databases, procurement, and coordination with the Executive Director while maintaining strict confidentiality and cultural sensitivity.

Qualifications

• High School diploma or GED plus one year of admin/clerical experience with public contact.
• Strong English grammar, verbal and written communication; basic arithmetic.
• Proficiency in Microsoft Office and Google Workspace; familiarity with databases.
• Excellent customer service and interpersonal skills; adaptable to new tech and systems.
• Ability to travel locally and regionally as needed.

Responsibilities

• Provide administrative, clerical, and program support to CRHC and TDHE operations.
• Serve as primary contact for callers, visitors, tenants, and applicants; process housing applications.
• Maintain file integrity, data entry in housing databases, and procurement tasks.

Skills

Customer service

Communication

Public contact

Microsoft Office

Google Workspace

Database familiarity

Adaptability

Education

High School diploma or GED

Associate’s Degree

Tools

Progeny

HDS

MS Access

FileMaker Pro

Job description

Description

The Administrative Assistant (AA) is a versatile and essential role responsible for providing comprehensive administrative, clerical, and operational support to the Chico Rancheria Housing Corporation (CRHC)—the Tribally Designated Housing Entity (TDHE) of the Mechoopda Indian Tribe—and the Tribal Administration Office.

Serving as the primary point of contact for callers, visitors, tenants, and program applicants, the AA assists with housing program management, tenant application processing, client income eligibility monitoring, file maintenance, procurement, and database administration. The AA performs duties in strict adherence to HUD Native American Housing Assistance and Self-Determination Act (NAHASDA) regulations, 2 CFR Part 200 Uniform Guidance, and CRHC policies. The ideal candidate functions under the direct supervision of the Executive Director and maintains high standards of confidentiality, customer service, and cultural sensitivity.

Requirements

• Education & Experience: High School Diploma or GED equivalent combined with one (1) year of related administrative or clerical work experience involving frequent public contact.
• Communication & Math: Thorough knowledge of English grammar, spelling, and punctuation with excellent verbal and written communication skills. Proficiency in basic arithmetic.
• Computer Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Forms, Drive). Familiarity with relational database programs (e.g., MS Access, FileMaker Pro).
• Customer Service: Strong interpersonal skills with a demonstrated ability to deliver compassionate, professional customer service.
• Adaptability: Willingness and ability to quickly learn new administrative technology, housing software, and grant compliance systems.
• Travel: Willingness to travel locally, regionally, statewide, and/or out-of-state during or after regular working hours as necessary.

Preferred Qualifications

• Associate’s Degree in Business Administration: Office Management, or a related field (an Associate's Degree may substitute for two years of required experience).
• Two (2) years of increasingly responsible administrative, secretarial, or housing program clerical experience.
• Advanced proficiency in Microsoft (data tracking, spreadsheets, statistical record-keeping).
• Advanced proficiency in Adobe (document generating, condensing documents, statistical record-keeping).
• Experience working with Progeny, HDS, or similar tribal enrollment/housing management database software.
• Experience working within HUD-assisted Indian Housing programs (NAHASDA / IHBG).
• Demonstrated ability to work effectively in a diverse workplace with Native American communities and knowledge of tribal government agency structures.