Administrative Assistant

ccmcnet; Bellevue (WA); On-site; USD 50,000 - 60,000; Full time

Job summary

SUHRCO Residential Properties is seeking an Administrative Assistant to support the Community Association Manager with the daily operations for multiple associations in a portfolio.

The role involves preparing and distributing materials, processing maintenance requests, handling inquiries from homeowners and vendors, and assisting with dues collection, file maintenance, newsletters, and contract reviews.

Qualifications

• High school diploma or GED required.
• Ability to prioritize work and follow directions under manager supervision.
• Strong communication and customer service skills are essential.

Responsibilities

• Assist in preparation and distribution of budget mailing materials and homeowner meeting materials.
• Receive and process maintenance requests and track work orders.
• Answer calls from clients and vendors and relay information to the manager.
• Assist in collecting monthly HOA dues and ACH information.
• Maintain homeowner association files and update contact information in management software.
• Prepare welcome packages for new homeowners and coordinate mailings.
• Assist with newsletters, reports, and review of association contracts as needed.

Skills

Microsoft Office

Customer Service

Verbal & Written Communication

HOA/Property Management Experience

Education

High school diploma or GED

Tools

HOA Management Software

Job description

SUHRCO Residential Properties is currently seeking an Administrative Assistant.

The general purpose and role of this position is to support the Community Association Manager with the administration of the daily operations supporting multiple associations in a portfolio.

General Duties and Responsibilities

• Assist manager with preparation and distribution of annual budget mailing materials
• Assist manager with preparation and distribution of annual homeowner meeting materials
• Receive and process maintenance requests, track work orders
• Receive incoming client and vendor calls, take appropriate action as needed and keep the manager informed
• Assist with collection of monthly Association dues and ACH information
• Assist in maintenance of homeowner association file and necessary changes to contact information in management software
• Prepare and distribute welcome packages for new homeowners
• Facilitate Association and vendor mailings
• Assist in producing an Association newsletter
• Maintain Association liability insurance book
• Assist in the creation and support of an Association web site for owner access to rules, governing documents, minutes of meetings, newsletter distribution
• Create reports (landscape, work orders; delinquencies, violations) out of the management software
• Assist in processing architectural requests
• Assist manager on any special projects
• Maintain Association gate computer
• Assist with review of all Association contracts and preparation of bid specifications as needed
• Assist with any mailings to members as directed by manager
• Assist with preparation and distribution the agenda and packets for board of directors meetings
• Assist the manager with preparation of a monthly management report for the Board of Directors
• Assist in the enforcement of the Association Bylaws, CC&Rs, Rules and Regulations and Architectural guidelines
• Be able to provide back up support for front desk receptionist (corporate)

Requirements:

• High school diploma or GED
• Applicant must be able to prioritize work and follow directions explicitly under the direction of their manager

Preferred Skills

• Computer Skills: Microsoft Office, Internet, HOA Management Software
• Excellent Customer Service skills
• Excellent verbal and written communication skills
• Previous experience in homeowner association or property management field is preferred