Administrative Assistant

Daymark Recovery Services; Albemarle (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading community provider is seeking an Administrative Assistant to support service site operations. The role includes scheduling, documentation, and customer service functions, while ensuring compliance with legal standards. Ideal candidates will have a high school diploma and are preferred to have office experience in the healthcare field.

Benefits

Medical, Dental and Vision Insurance

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Extensive Internal Training Program

Qualifications

• Must possess at least a High School Diploma.
• Office experience in the healthcare field preferred.

Responsibilities

• Provides administrative and center support including scheduling and documentation.
• Ensures compliance with professional standards and regulations.
• Handles customer service functions including answering phone calls.

Skills

Customer service

Compliance

Office organization

Education

High School Diploma

Job description

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Company Mission/ Statement

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Extensive Internal Training Program
  
  

Company Mission/ Statement

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program
  
  

Pay Scale: $16-$17.50hr.

Summary

Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards.

Essential Duties And Responsibilities

• Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA Compliance
• Schedules appointments, prepares records for the daily appointments
• Keys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposes
• May file, release and copy protected healthcare information
• Answers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.
  
  

Special Attributes: Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow, understand budgeting and have knowledge of Mental Health, Social Work or Health Care Fields.

Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager.

Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Administrative

• Industries

  Mental Health Care

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