ADMINISTRATIVE ANALYST

State of Arkansas; Arkansas; Hybrid; USD 47,000 - 70,000; Full time

Job summary

State of Arkansas seeks an Administrative Analyst to support strategic operations within the Arkansas Department of Parks, Heritage and Tourism. The role involves providing advanced analytical and administrative support, collaborating with senior leadership, and contributing to policy and procedure development to improve agency efficiency.

The position requires evaluating processes, handling complex tasks, and delivering data-driven insights to guide decisions and improve services.

Qualifications

• High school diploma or equivalent required, plus three years of experience in administrative roles.
• Experience using Microsoft Office Suite (Excel, Word, PowerPoint) and basic data analysis.
• Ability to manage complex tasks, work with senior leadership, and ensure compliance with state laws and agency guidelines.

Responsibilities

• Provide advanced administrative support to senior management, including scheduling meetings and preparing materials.
• Oversee and coordinate office operations to align with agency objectives.
• Maintain records and files in accordance with state laws and agency guidelines, both physical and digital.
• Collect, analyze, and interpret data from internal and external sources to support objectives.
• Prepare detailed reports and presentations with insights for leadership decisions.
• Evaluate operational processes to identify inefficiencies and recommend improvements.

Skills

Microsoft Office

Data analysis

Communications

Project management software

Database software

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

County:Polk

Anticipated Starting Salary:47396.96The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas’s natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state’s economy by generating travel and enhancing the image of the state.

Position Information

Job Series: Administrative Support

Class Code: PAS01P

Pay Grade: SGS05

Salary Range: $47,397 - $70,148

Job Summary

The Administrative Analyst plays a pivotal role in supporting the strategic operations of a department by providing advanced analytical, operational, and administrative support. This position requires the ability to manage complex tasks, evaluate processes, and implement improvements that enhance overall efficiency within the agency. The Administrative Analyst will collaborate with senior leadership, provide insight through data analysis, and contribute to the development of policies and procedures that support the agency’s goals.

Primary Responsibilities

Provide advanced administrative support to senior management, including scheduling meetings, preparing materials, composing correspondence, and conducting research as needed.Oversee and coordinate office operations, ensuring that processes are aligned with agency objectives.Ensure that all records, documents, and files are maintained in accordance with state laws and agency guidelines.Organize and manage both physical and digital records to ensure that information is easily accessible and complies with confidentiality requirements.Collect, analyze, and interpret a variety of data from internal and external sources to support the agency’s objectives.Prepare detailed reports and presentations based on data analysis, providing insights and recommendations to leadership for informed decision-making.Evaluate and assess current operational processes within the agency to identify inefficiencies, bottlenecks, or compliance issues.Recommend process improvements and assist in the development of procedures that streamline workflows and improve service delivery.

Knowledge and Skills

Ability to think critically and identify solutions to complex administrative and operational challenges.Excellent verbal and written communication skills, with the ability to convey complex information clearly to a variety of audiences.Exceptional organizational skills, with the ability to manage multiple tasks, deadlines, and competing priorities.Advanced skills in using Microsoft Office Suite (Excel, Word, PowerPoint), as well as project management and database software.Ability to work independently and handle complex administrative tasks with minimal supervision.High level of attention to detail in all aspects of administrative and data management, ensuring accuracy and quality in all deliverables.

Minimum Qualifications

A high school diploma or equivalent is required, plus three (3) years of experience in administrative roles.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.