Administrative Aide II (S03347)

Montgomery College; Germantown (MD); Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Paid holidays

Medical insurance

Dental insurance

Vision care

Retirement plan

Educational assistance

Tuition waiver for employees and 1+依

Wellness programs

Job summary

Montgomery College, Rockville Campus, seeks a Full-Time Administrative Aide II in the Media Arts & Technologies Department. The role performs administrative and support tasks, manages schedules, and coordinates events in a busy college office.

The position requires 3+ years of office experience, strong Excel skills, and the ability to work on-site with optional telework one day per week. Salary range anchors and benefits are described in the posting.

Qualifications

• High school diploma or GED with office courses.
• At least three years of general office/secretarial experience with customer service.
• Equivalency may be considered per policy.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Provide administrative, technical, and support services to the unit.
• Manage supervisor's calendar and coordinate events.
• Assist with budgeting, purchasing, and records management.
• Serve as initial contact and route inquiries.

Skills

Office administration

Customer service

Data entry

Multilingual

Education

High school diploma

Tools

Microsoft Excel

Budgeting software

Web content management

Job description

Job Description

Montgomery College, Rockville Campus, seeks candidates for a Full-Time Administrative Aide II in the Media Arts & Technologies Department. The work schedule is Monday – Friday; 8:30 am – 5:00 pm. This is a Bargaining, Non-Exempt, Grade 19 position. For non-exempt positions, you are not eligible to work a secondary job at Montgomery College. This position is eligible for telework one {1} day(s) a week. Telework eligibility and total days per week are subject to change based on the operational needs of the applicable unit/area. Montgomery College does not currently offer voluntary remote work, or withhold payroll taxes for states outside of its tax reciprocity agreements. As a result, employees must reside in, and perform any approved telework from Maryland, Washington, DC, Virginia, West Virginia, Delaware, or Pennsylvania. Employees residing in other states at the time of hire are not eligible for telework until they have secured a permanent residence in one of the states listed above.

Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness.

The work involves providing administrative, technical, and support services to an academic or administrative unit and facilitating the administrative procedures related to the programs and services offered by the office.

Responsible for organizing and carrying out assigned office activities to include department events. Assigned administrative support tasks involve technical decisions regarding processing of actions (i.e., budget, personnel, purchasing); research information in the files and providing the results to the supervisor; and/or, maintenance of unit financial records and web page(s).

The incumbent in this position communicates with others throughout the College and external entities to obtain and provide information, arranges appointments and staff schedules and organizes office routines; and speaks for supervisor on matters on which the supervisor’s views are known, or as otherwise authorized.

Duties include but are not limited to:

• Performs general administrative duties and ensures compliance with established policies and procedures regarding office services, College protocols, and administrative requirements.
• Answers phones, opens and routes mail, types and creates various communications (e.g. correspondences, flyers, letters, syllabi, tests, and/or reports) by typing from draft documents and subsequently proofs and edits the documents.
• As initial point of contact for office, directs calls and walk-ins to appropriate staff or departments.
• Manages and maintains supervisor's schedule and calendar for scheduling of conference and room space; orders supplies through various vendors; hires, trains and supervises student assistants; and, assists students; maintains manual and/or automated financial, accounting, personnel and other administrative and management files and records, ensuring confidentiality where appropriate; attends meetings, takes summary notes and distributes notes and minutes; reviews and verifies information on forms and documents submitted to the academic or administrative department.
• Performs calculation or coding and enters data into appropriate systems.
• As directed, using approved software and operating within the overall guidelines set by the College, manages one or more web pages for the academic or administrative area, which may include adding, modifying, or removing content as to reflect the organization’s programs and operations.
• Provides technical support by processing actions relating to the budget, personnel, or purchasing to include purchase requisition and submitting the actions for the supervisor’s approval.
• Coordinates departmental events.
• Assists students and staff with computer workstations; submit and track trouble tickets for IT assistance; may perform hardware/software assessment and make recommendations.
• May manage vendor contracts for building maintenance; communicate facility issues and coordinate and schedule all vendor deliveries.
• Assists in the training of lower-level staff or student workers.
• Manage priorities, projects and stakeholder needs simultaneously in a busy office environment.
• Performs other duties as assigned.

Required Qualifications:

• High school diploma or GED including or supplemented by courses in word processing and office practices.
• At least three years of progressively responsible experience performing general office and secretarial duties involving customer service.
• The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
• Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.

Preferred Qualifications:

• Multilingual.
• Experience working with Data.
• Experience working with students in an educational environment.
• Advanced Proficiency with Microsoft Excel.
• Completed college coursework.

Hiring Range: $23.05 - $28.81 hourly. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $34.57 hourly.

For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application.

As a condition of employment, the following are required at the time of hire:

• Successful completion of a background check and degree verification (if applicable).
• Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earnings restrictions, per state law.

Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or [e-mail]. We require at least two weeks advance notice to enable us to provide the requested accommodation.

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is a tobacco-free and smoke-free workplace.

Closing Date

Wednesday, September 23, 2026