Administrative Aide II

City of Lincoln & Lancaster County; Lincoln (NE); On-site; USD 38,000 - 47,000; Full time

Job summary

Lincoln Fire & Rescue seeks an Administrative Aide II to support the EMS Division with advanced administrative, regulatory, and analytical expertise. This role offers impact in a mission-driven public safety organization, promoting professionalism, teamwork, and integrity within a collaborative environment.

You will handle essential administrative tasks, ensure HIPAA and regulatory compliance, conduct audits, and provide data-driven recommendations to improve billing and efficiency, becoming a

Qualifications

• Bachelor's degree in public or business administration or related field and four years of experience in a responsible administrative or supervisory capacity.

Responsibilities

• Lead essential administrative functions including compliance oversight, billing review, documentation management, and process optimization.
• Ensure adherence to federal, state, and local EMS billing and HIPAA regulations; perform detailed audits and risk assessments and improve billing systems and revenue capture.
• Serve as a key administrative partner to EMS leadership, providing data analysis, report development, and cross-department collaboration.

Skills

Administrative skills

Regulatory compliance

Data analysis

Attention to detail

Education

Bachelor's degree in Public or Business Administration

Tools

Billing systems

Documentation management systems

Job description

The Administrative Aide II supports Lincoln Fire & Rescue’s Emergency Medical Services (EMS) Division by providing advanced administrative, regulatory, and analytical expertise.

Working as an Administrative Aide II at Lincoln Fire & Rescue offers the chance to make a meaningful impact every day by supporting a mission-driven organization dedicated to public safety and community service. In this role, you become an essential part of a team that values professionalism, teamwork, and integrity. You’ll enjoy a collaborative work environment, opportunities to grow your skills, and the satisfaction of knowing your contributions directly help firefighters, EMT's, paramedics, and the leadership team deliver exceptional service to the community. It’s a rewarding position where your organization, communication, and problem-solving abilities truly make a difference.

Day in the Life:

• In this position, you will lead essential administrative functions, including compliance oversight, billing review, documentation management, and process optimization. Your experience will help strengthen financial performance and reduce regulatory risk within the EMS Division.
• You will be responsible for ensuring adherence to federal, state, and local EMS billing and HIPAA regulations. Core duties include performing detailed audits and risk assessments, managing compliance plans, and providing strategic, data driven recommendations to improve billing systems, revenue capture, and administrative efficiency.
• You will serve as a key administrative partner to EMS leadership, offering support through comprehensive data analysis, precise report development, and expert documentation management. Additional responsibilities include facilitating cross department collaboration, contributing to professional development initiatives, and ensuring clear, accurate communication with internal stakeholders and patients.

This position requires exceptional attention to detail, sound judgment, advanced analytical and administrative skills, exceptional communication abilities, and confidentiality in support of LFR’s mission.

Requirements:

Graduation from an accredited four-year college or university with major coursework in public or business administration or related field plus four years of experience in a responsible administrative or supervisory capacity or any equivalent combination of training and experience that provides the desirable knowledge, abilities and skills.