Administration Support Coordinator

Spectrum Health; Grand Rapids (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

On-demand pay (Payactiv)

Discounts directory

Identity theft protection

Retirement plans with match

Job summary

Corewell Health in Grand Rapids is seeking an organized administrative professional to direct and support complex programs. You will use software to manage office workload, greet visitors, handle confidential information, and prepare correspondence and reports.

The role requires an Associate's degree and at least two years of secretarial/clerical experience, plus experience with administrative projects and healthcare settings.

Qualifications

• Associate's Degree or equivalent specific coursework in office administration/secretarial science.
• 2 years of relevant experience in secretarial/clerical and computer skills.
• 2 years of relevant experience in administrative projects, program management, hospital/physician office, statistical data collection and analysis.
• 2 years of relevant experience in working in a high volume service industry in business or accounting, cash handling, data systems, managed care, and Medicare product industry.
• 2 years of relevant experience in a health care or medical research environment.
• 2 years of relevant experience in dealing with the public, preferably in the medical or customer service field.
• 2 years of relevant experience in database development.
• 2 years of relevant experience in a clinical setting directing the workload of others, specimen collection and client services.

Responsibilities

• Uses software applications to maximize efficiency and office workload.
• Greets and communicates with care and confidentiality.
• Answers calls, takes messages, welcomes visitors and relays information.
• Composes documents and formats, types and proofreads correspondence and reports.
• Performs basic office duties and maintains equipment/supplies.
• Maintains staff calendars and schedules, prioritizes tasks.
• Arranges conferences and travel as needed.
• Collects and analyzes data for reporting and tracking.
• Manages complex, multi-faceted programs/projects completion.

Skills

Administrative skills

Customer service

Data reporting

Communication

Calendar management

Travel coordination

Education

Associate's Degree or equivalent in office administration/secretarial science

Tools

Microsoft Office

Healthcare office software

Job description

Job Summary

Directs and maintains accountability for complex, multi‑faceted programs. Provides administrative support through the appropriate use of software and/or other tools. Exhibits initiative and knowledge to assure operations carry on in the usual manner in management's absence.

Essential Functions

• Utilizes the appropriate software applications to maximize efficiency and effectiveness of office workload.
• Greets and communicates in a manner consistent with caring and respect and follows established policies for confidentiality.
• Answers telephone, takes messages, welcomes visitors and provides/relays information in a manner consistent with hospitality standards.
• Composes documents and independently formats, types and proofreads correspondence, memos, reports, charts, statistics, meeting minutes, newsletters, etc.
• Performs/coordinates basic office duties such as sorting/distributing mail, copying, filing, faxing, completing forms, and ordering/maintaining equipment/supplies.
• Maintains schedule/daily calendar for staff members/rooms/equipment, making independent judgments regarding priorities/rescheduling.
• Arranges for conference/travel, meetings as needed.
• Collects, compiles, and prepares data for analysis and develops systems that facilitate tracking of data.
• Manipulates data to develop unique reports to meet special requests and reviews reports/data to determine accuracy.
• Directs and maintains accountability for completion of complex, multi‑faceted programs/projects.

Qualifications

• Associate's Degree or equivalent specific coursework in office administration/secretarial science.
• 2 years of relevant experience in secretarial/clerical and computer skills.
• 2 years of relevant experience in administrative projects, program management, hospital/physician office, statistical data collection and analysis.
• 2 years of relevant experience in working in a high volume service industry in business or accounting, cash handling, data systems, managed care, and Medicare product industry.
• 2 years of relevant experience in a health care or medical research environment.
• 2 years of relevant experience in dealing with the public, preferably in the medical or customer service field.
• 2 years of relevant experience in database development.
• 2 years of relevant experience in a clinical setting directing the workload of others, specimen collection and client services.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top‑notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement – to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On‑demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• Eligibility for benefits is determined by employment type and status.

Primary Location: SITE - Blodgett Hospital – 1840 Wealthy St SE – GrandRapids Department Name Security – Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. – 5 p.m. Days Worked Monday – Friday Weekend Frequency N/A

We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.

We invite those that share in our commitment to join our team.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not‑for‑profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post‑acute facilities—and Priority Health, a provider‑sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.