Administration Support Coordinator

Corewell Health; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay (Payactiv)

Discounts directory

Identity theft protection

Retirement plan with company match

Job summary

Corewell Health in Grand Rapids, MI is seeking an experienced administrative professional to direct and support complex programs, manage calendars, prepare documents, and coordinate data-driven reporting. The role emphasizes confidentiality, customer service, and efficient office operations within a health care setting.

The position requires strong computer skills, program management experience, and the ability to handle high-volume service environments.

Qualifications

• Associate's degree or equivalent coursework in office administration/secretarial science
• 2 years of secretarial/clerical and computer skills
• 2 years of administrative projects, program management, hospital/physician office, data collection and analysis
• 2 years in high-volume service industry in business or accounting, cash handling, data systems, managed care, and Medicare product industry
• 2 years in health care or medical research environment
• 2 years dealing with the public, preferably in the medical or customer service field
• 2 years in database development
• 2 years directing workload in a clinical setting

Responsibilities

• Uses the appropriate software applications to maximize efficiency and effectiveness of office workload
• Greets and communicates with visitors and handles calls while maintaining confidentiality
• Composes and formats documents, memos, reports, newsletters, and minutes
• Performs general office duties and maintains equipment and supplies
• Manages staff calendars and coordinates meetings and travel
• Collects data for analysis and develops tracking systems
• Develops reports by manipulating data to meet requests and verifies accuracy
• Oversees completion of complex programs/projects

Skills

Administrative experience

Program management experience

Hospital/physician office experience

Customer service experience

Data collection and analysis

Database development

High-volume service industry

Education

Associate's Degree or equivalent coursework in office administration/secretarial science

Tools

Microsoft Office

Job description

Job Summary

Directs and maintains accountability for complex, multi-faceted programs. Provides administrative support through the appropriate use of software and/or other tools. Exhibits initiative and knowledge to assure operations carry on in the usual manner in management's absence.

Essential Functions

• Utilizes the appropriate software applications to maximize efficiency and effectiveness of office workload
• Greets and communicates in a manner consistent with caring and respect and follows established policies for confidentiality. Answers telephone, takes messages, welcomes visitors and provides/relays information in a manner consistent with hospitality standards
• Composes documents and independently formats, types and proofreads correspondence, memos, reports, charts, statistics, meeting minutes, newsletters, etc
• Performs/coordinates basic office duties such as sorting/distributing mail, copying, filing, faxing, completing forms, and ordering/maintaining equipment/supplies
• Maintains schedule/daily calendar for staff members/rooms/equipment, making independent judgments regarding priorities/rescheduling. Arranges for conference/travel, meetings as needed
• Collects, compiles, and prepares data for analysis and develops systems that facilitate tracking of data
• Manipulates data to develop unique reports to meet special requests and reviews reports/data to determine accuracy
• Directs and maintains accountability for completion of complex, multi-faceted programs/projects

Qualifications

Required

• Associate's Degree or equivalent specific course work in office administration/secretarial science
• 2 years of relevant experience in secretarial/clerical and computer skills
• 2 years of relevant experience in administrative projects, program management, hospital/physician office, statistical data collection and analysis
• 2 years of relevant experience in working in a high volume service industry in business or accounting, cash handling, data systems, managed care, and Medicare product industry
• 2 years of relevant experience in a health care or medical research environment
• 2 years of relevant experience in dealing with the public, preferably in the medical or customer service field
• 2 years of relevant experience in database development
• 2 years of relevant experience in a clinical setting directing the workload of others, specimen collection and client services

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids

Department Name

Security - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. - 5 p.m.

Days Worked

Monday - Friday

Weekend Frequency

N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.