Administration Support

DH Pace Company; Colorado Springs (CO); On-site; USD 26,000 - 37,000; Full time

Job summary

DH Pace Company, Inc. in Colorado Springs is seeking an Administrative Support Representative to join a detail-oriented team. This full-time role handles billing, administrative tasks, and customer service to ensure smooth daily operations.

The ideal candidate will manage invoices, receipts, payments, and account information while collaborating with staff to meet deadlines and support company-wide objectives.

Qualifications

• Excellent attention to detail and strong customer service skills.
• Able to work independently and as part of a team.
• Strong multitasking and ability to work in a fast-paced environment.
• Proficient in Microsoft Office; experience with AR/AP is a plus.

Responsibilities

• Provide general administrative support for daily office functions.
• Create and manage customer invoices to meet daily and monthly goals.
• Answer calls and emails; enter daily service requests.
• Receive and process check and credit card payments.
• Set up and maintain customer account information.
• Create and implement team building and community outreach activities.
• Perform monthly credit card reconciliations.
• Upload contract documents to company website for review and final agreement.
• Contract liaison between customers and staff to ensure documents are submitted with signatures and deadlines.

Skills

Detail orientation

Customer service

Independent work

Time management

Multitasking

Analytical skills

Microsoft Office skills

Tools

Microsoft Office

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

DH Pace Company, Inc.aspires to hire a full-time Administrative Support Representative at our office in Colorado Springs. This is a great opportunity for a detail oriented, organized individual to join a team of dedicated professionals. This role will perform billing functions as well as other administrative and customer service job responsibilities.

Job Responsibilities:

• Provide general administrative support in daily office functions.
• Create and manage customer invoices meeting daily and monthly goals.
• Answer customer calls and emails and enter daily service requests.
• Receive and process check and credit card payments.
• Set up and maintain customer account information.
• Create and implement team building and community outreach activities.
• Perform monthly credit card reconciliations.
• Upload contract documents to company website for review and final agreement.
• Contract liaison between customers and staff to ensure documents are submitted w/all signatures and deadlines are met.

Job Requirements:

• Expert attention to detail and great customer service skills.
• Comfortable working independently and with a team.
• Prioritize tasks and possess strong analytical skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Strong Microsoft Office and computer skills.
• Billing experience (preferred) and AR/AP experience a plus.

The anticipated pay range for this position is below. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities

Pay Range

$19 - $27.50 USD

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.