Administration Manager - Retail Ops & Team Lead

Coleambally; Norman (OK); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression

Supportive team environment

Job summary

Harvey Norman in Gunnedah is seeking an experienced Administration Manager to join the administration team and help deliver great service to customers.

You will lead daily office operations, oversee processes, coach staff, and liaise with key stakeholders to ensure accurate reporting, payroll support, and timely issue resolution.

This role offers guaranteed base earnings, career progression within a trusted national brand, generous staff discounts, and a supportive work environment.

Qualifications

• Excellent communication skills in English.
• Highly organised with strong time management.
• Experience in office management.
• Ability to coach, lead and motivate a team.
• Able to work under pressure and meet deadlines.
• Proficient in Excel and Word.
• Experience liaising with stakeholders and coordinating tasks.
• Attention to detail and a proactive attitude.

Responsibilities

• Manage administration processes and lead the administrative team.
• Liaise with stakeholders to provide support services.
• Assist Franchisees in tasks including creditors, debtors, banking reconciliation, accounts payable/receivable, payroll, cash books, recruitment and monthly reporting.
• Motivate and supervise staff to ensure timely, accurate services.
• Prioritise workload and ensure deadlines are met.
• Resolve issues quickly with good decision making.

Skills

Customer service

Communication skills

Team leadership

Time management

Attention to detail

Work under pressure

Problem solving

Decision making

Stakeholder liaison

Tools

Excel

Word

Job description

Harvey Norman in Gunnedah is seeking an experienced Administration Manager to join the administration team and help deliver great service to customers.

You will lead daily office operations, oversee processes, coach staff, and liaise with key stakeholders to ensure accurate reporting, payroll support, and timely issue resolution.

This role offers guaranteed base earnings, career progression within a trusted national brand, generous staff discounts, and a supportive work environment.