Admin Support / Visit Coordinator (63744)

Paycom - ATS; Reno (NV); On-site; USD 57,859,000 - 62,681,000; Full time

Job summary

Kids Kottage in Reno, NV is seeking a full-time Youth Technician to support administrative and youth care operations. The role involves maintaining personnel files, conducting reference checks, coordinating staff training, and liaising with Washoe County Human Services regarding records and licensing.

You will also handle inventory, forms, and office duties to ensure smooth daily operations. Additionally, you will coordinate visits, track attendance, manage privileges, and assist with

Qualifications

• High School diploma or equivalent required.
• At least 2 years’ professional work experience with children or educational equivalent.
• Must pass Washoe County Human Service Direct Care Staff Clearance.
• Must read, write and communicate effectively.

Responsibilities

• Maintain employee personnel files.
• Conduct reference checks.
• Coordinate staff training.
• Communicate with WCHSA regarding children, records, licensing requirements and personnel records.
• Inventory supplies, restock and create shopping lists for purchasing.
• Review forms/packets, copy and refill items as needed.
• Answer incoming calls and assist with general office duties.
• Schedule visitation and appointments as authorized by WCHSA.
• Track and document visit attendance for caseworkers.
• Maintain resident Privileges and Permissions.
• Check-in and verify identities for on-site visits.
• Manage virtual visitation via appropriate platforms.
• Assist in transporting youth to/from the Family Engagement Center.
• Meet all Youth Technician criteria and Direct Care Staff Member (DCSM) requirements.

Skills

Interpersonal skills

Effective communication

Data entry

Reading & writing

Education

High School diploma

Tools

MS Outlook

Video conferencing platforms

Job description

Job Details

Job Location: Kids Kottage - Reno, NV 89502, Position Type: Full Time, Education Level: High School, Salary Range: $21.00 Hourly, Job Category: Education

Responsibilities

In coordination with the Admin Coordinator

• Maintain employee personnel files.
• Conduct reference checks.
• Coordinate staff training.
• Professionally communicate with WCHSA regarding children, records, licensing requirements and personnel records.
• Conduct inventory of supplies, restock and create shopping lists for purchasing.
• Review of forms/packets, copy and refill items as needed.

In coordination with the Shift Supervisor

• Answer incoming phone calls and assist with general office duties to ensure smooth operation of the supervisor office.
• Schedule visitation and appointments as authorized by WCHSA.
• Track and collect data on all visit attendance, documenting and communicating pertinent information to caseworkers.
• Maintain and update resident Privileges and Permissions.
• Check-in, verify identity, provide period check or supervision when needed for all on-site visits.
• Manage all virtual visitation utilizing appropriate platforms and media devices.
• Assist in communicating with and transporting youth to/ from the WCHSA Family Engagement Center as needed.
• Must fulfill all criteria as a Youth Technician.
• Must qualify as a Direct Care Staff Member (DCSM) through Washoe County Human Services Foster Care Licensing.
• Other duties as assigned.

Qualifications

• High School Graduate or equivalent required.
• At least 2 years’ professional work experience with children or educational equivalent required.
• Must be able to pass Washoe County Human Service Direct Care Staff Clearance.
• Must be able to read, write, and communicate effectively.
• Experience in an office setting, including filing, data processing, answering phones, utilizing online communication platforms and outlook email and calendars.
• Must meet all Youth Technician criteria.

Staff must gain their clearance as a Direct Care Staff Member (DCSM). This includes TB test, drug test (including Marijuana), background investigation, reference check, required training and required immunizations. All staff members must be willing and able to complete restraint certification.