Admin/Sales Support

AlarMax Distributors; Beltsville (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading supplier of electronic security products is seeking an Administrative / Sales Support professional to provide clerical and customer service support at their branch in Beltsville, MD. This role includes processing orders, assisting management with administrative tasks, and maintaining organized records. Candidates should have a high school diploma and 1–2 years of related experience. Strong communication, attention to detail, and proficiency with Microsoft Office are essential. The position offers a full-time schedule, Monday to Friday, with potential for light warehouse support.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of administrative or customer service experience preferred.
• Experience in distribution, wholesale, or electronics/security products is a plus.

Responsibilities

• Greet and assist walk-in customers and visitors professionally.
• Answer incoming calls and direct inquiries appropriately.
• Process sales orders, returns, and customer account updates.

Skills

Customer service

Communication

Organization

Attention to detail

Microsoft Office

Education

High School diploma or equivalent

Tools

Inventory/order management systems

Job description

Job Title: Administrative / Sales Support

Location: Branch Location

Employment Type: Full-Time

About AlarMax Distributors

AlarMax Distributors is a leading nationwide supplier of electronic security, fire alarm, surveillance, and access control products. With multiple branch locations across the U.S., we are committed to delivering exceptional service, technical expertise, and product availability to our customers in the low-voltage industry.

Position Summary

The Administrative / Sales Support role is a key member of the branch team, responsible for providing both clerical and customer service support to ensure smooth daily operations. This individual will assist branch management and the sales team with administrative tasks, process customer orders, and help maintain accurate documentation, while delivering excellent service to walk‑in and call‑in customers.

Key Responsibilities

• Greet and assist walk‑in customers and visitors in a professional manner

• Answer incoming calls and direct inquiries appropriately

• Process sales orders, returns, and customer account updates in our system

• Provide administrative support to the Branch Manager and sales staff

• Maintain organized records, including invoices, purchase orders, and shipping documentation

• Coordinate shipping and receiving paperwork and assist with logistics tracking

• Support inventory control efforts by assisting with cycle counts and data entry

• Assist with preparing quotes, price sheets, and product information for customers

• Help organize and maintain the branch showroom or front counter area

• Communicate effectively with internal teams, vendors, and customers to resolve issues

Qualifications

• High School diploma or equivalent required

• 1–2 years of administrative or customer service experience preferred

• Experience in distribution, wholesale, or electronics/security products is a plus

• Strong attention to detail and organizational skills

• Excellent communication and interpersonal skills

• Comfortable using Microsoft Office (Excel, Word, Outlook); familiarity with inventory/order management systems a plus

• Ability to multitask in a fast‑paced environment and work both independently and as part of a team

Work Environment

• This position is based in‑branch and reports to the Branch Manager

• Standard Monday–Friday schedule; may require occasional flexibility based on branch needs

• Position may involve light warehouse or counter support as needed