Admin Production

Stellar Roofing Inc; Audubon Industrial Park (NY); On-site; USD 33,000 - 39,000; Full time

Job summary

Stellar Roofing Inc. is seeking an Administrative Assistant – Production to support scheduling and project coordination from start to finish. You will serve as a liaison among crews, suppliers, sales, and management, ensuring timely delivery and clear communication.

The role requires strong organizational skills, proficiency in Microsoft Office, and experience with ERP software. A high school diploma is expected, with 1–3 years in a similar setting preferred.

Qualifications

• High school diploma or equivalent is required.
• Experience in administrative work is preferred, especially in construction/production environments.
• Proficiency with Microsoft Office and basic data entry is essential.

Responsibilities

• Answer calls from customers and log details in the CRM system.
• Communicate professionally with clients, subcontractors, and internal teams.
• Provide timely feedback to customers to close issues/orders.
• Coordinate dates and changes for open orders with cross-functional teams.
• Perform data entry accurately and efficiently.
• Manage multiple administrative duties and maintain confidentiality.
• Support other departments as needed and assist with clerical tasks.

Skills

CRM system

Phone & email etiquette

Time management

Data entry

Multitasking

Confidentiality

Communication skills

Teamwork

Typing

Calculator usage

Education

High school diploma or equivalent

Associate degree or relevant certification

Tools

ERP software

Job description

Job Description:Stellar Roofing is seeking a detail-oriented and organized Administrative Assistant – Production to support the production team in coordinating roofing projects from scheduling through completion. This role plays a crucial part in maintaining smooth communication between crews, suppliers, sales, and management to ensure timely and efficient project delivery.Job Type: Full-timePay: $24.00 - $28.00 per hourKey Responsibilities:Answer calls from customers and log details in to the CRM system for prompt and accurate intake.Communicate professionally with clients, subcontractors, and internal teams using strong phone and email etiquette.Provide prompt and accurate feedback to customers through a series of actions (phone, email) to ensure transparency through the closure of issues/orders.Work with cross-functional teams to coordinate dates/order changes and respond to customer requests for status/change requests of open orders.Proficiency in computer usage, Microsoft Office products and email skills required, ability to type and use a calculator.Time management, and an ability to handle multiple, sometimes conflicting, priorities.Ability to perform data entry accurately and efficiently.Ability to manage multiple tasks while maintaining high standards of accuracy and confidentiality.Willingness to learn and assist with other departments as needed.Manage multiple administrative duties including document handling and general office upkeep.Support other departments when needed and perform general clerical tasks as assigned.Qualifications:High school diploma or equivalent; Associate degree or relevant certification a plus.1-3 years of administrative experience, preferably in construction, roofing, or production environments.Strong organizational and multitasking skills.Excellent communication skills, both written and verbal.Proficient in Microsoft Office (Word, Excel, Outlook) and experience with project management or ERP software.Detail-oriented with ability to work independently and as part of a team.Knowledge of roofing industry terminology and processes is a plus.