Bereavement Service Facilitator - Hospice

Trinity Health; City of Albany (NY); On-site; USD 26,000 - 37,000; Part time

Job summary

The Community Hospice in Albany is seeking a Bereavement Service Facilitator to join Trinity Health as part of our hospice care team. The role runs 9am–5pm, three days a week, serving patients and families in the Capital Region as part of our Interdisciplinary Team.

The position requires an Associate Degree in Human Services and 2 years of experience in a human services setting; a Bachelor's in Human Services is preferred.

Qualifications

• Associate Degree in Human Services is required.
• Bachelor's Degree in Human Services is preferred.
• 2 Years experience with clients in a human service capacity.

Responsibilities

• Completes initial intakes with new clients and provides referrals when appropriate.
• Coordinates school-based grief support with local school districts to organize individual and group programming.
• Makes follow-up calls to assess bereavement needs of primary care persons and families.
• Coordinates and participates in in-services, support groups, and on-site family groups.
• Provides individual and group grief support to families, agencies, Hospice staff, volunteers, interns and medical students.
• Provides community education activities and include goals, objectives and evaluation of educational activities.
• Honors family and caregiver’s choices regarding bereavement contact or services.
• Organizes and facilitates memorial services on-site and in the community.
• Assists with coordination and participation in crisis responses.
• Assists with planning for annual Camp Erin and attendance at annual overnight camp is required.
• Participates in collection and tabulation of bereavement program statistics, utilizing queries to invite specific populations to groups and services.
• Inputs intakes and creates patient charts in electronic medical record in a timely manner.
• Maintains and updates electronic bereavement files.
• Reviews patient charts to ensure all data is complete and accurate.
• Participates in regional and agency-wide QI initiatives related to the Bereavement process/program.
• Participates in orienting staff, volunteers, interns and medical students to bereavement services.
• Attends Hospice team and staff meetings.
• Answers and screens phone calls on a daily basis.
• Schedules in-services and bereavement groups/meetings as needed.
• Maintains confidentiality of patient information except when patient has given permission for disclosure.
• Maintains confidentiality of personnel information.
• Meets individualized productivity expectation.
• Promotes and utilizes performance improvement process in daily work routine and contributes positively to the performance improvement process (including participation on committees) within the Agency and St. Peter’s Health Partners.
• Participates in staff development programs, in-services, continuing education opportunities and team meetings to keep current and proficient in job responsibilities.
• Responsible to attend mandatory in-services and to understand your role in the organization’s corporate compliance plan.
• Maintains professional knowledge and skill level appropriate to services being provided and up-to-date knowledge of Agency policies and procedures.
• Applies this knowledge in everyday practice.

Education

Associate Degree in Human Services

Bachelor's Degree in Human Services (preferred)

Job description

Employment Type: Part time Shift: Day Shift Description: Bereavement Service Facilitator Hospice - Albany Part-Time - 9am-5pm - 3 days a week The Community Hospice has a part time opportunity for a Bereavement Service Facilitator to join our hospice care team caring for patients in the Capital Region area as part of our Interdisciplinary Team caring for patients and families receiving hospice care. As a member of the hospice interdisciplinary team, the primary focus is to respond to the emotional and psychological needs of patients, families and staff.

What you will do:

• Completing intakes with new clients and providing referrals when appropriate.
• Making follow-up calls to assess bereavement needs of primary care person and families; co-facilitating in-services and support groups; organizing regular bereavement mailings; organizing regular memorial services.
• Supports bereavement program by attending team meetings, attending site and discipline specific staff meetings.

Responsibilities:

• Completes initial intakes with new clients and provides referrals when appropriate.
• Coordinates school-based grief support with local school districts to organize individual and group programming as requested.
• Makes follow-up calls to assess bereavement needs of primary care persons and families.
• Coordinates and participates in in-services, support groups, and on-site family groups.
• Provides individual and group grief support to families, agencies, Hospice staff, volunteers, interns and medical students.
• Provides community education activities and include goals, objectives and evaluation of educational activities.
• Honors family and caregiver’s choices regarding bereavement contact or services.
• Organizes and facilitates memorial services on-site and in the community.
• Assists with coordination and participation in crisis responses.
• Assist with planning for annual Camp Erin and attendance at annual overnight camp is required.
• Participates in collection and tabulation of bereavement program statistics, utilizing queries to invite specific populations to groups and services.
• Inputs intakes and creates patient charts in electronic medical record in a timely manner.
• Maintains and updates electronic bereavement files.
• Reviews patient charts to ensure all data is complete and accurate.
• Participates in regional and agency-wide QI initiatives related to the Bereavement process/program.
• Participates in orienting staff, volunteers, interns and medical students to bereavement services.
• Attends Hospice team and staff meetings.
• Answers and screens phone calls on a daily basis.
• Schedules in-services and bereavement groups/meetings as needed.
• Maintains confidentiality of patient information except when patient has given permission for disclosure.
• Maintains confidentiality of personnel information.
• Meets individualized productivity expectation.
• Promotes and utilizes performance improvement process in daily work routine and contributes positively to the performance improvement process (including participation on committees) within the Agency and St. Peter’s Health Partners.
• Participates in staff development programs, in-services, continuing education opportunities and team meetings to keep current and proficient in job responsibilities.
• Responsible to attend mandatory in-services and to understand your role in the organization’s corporate compliance plan.
• Maintains professional knowledge and skill level appropriate to services being provided and up-to-date knowledge of Agency policies and procedures.
• Applies this knowledge in everyday practice.

What you will need:

• Associate Degree in Human Services field is required.
• Bachelor's Degree in Human Services field is preferred.
• 2 Years experience with clients in a human service capacity.

Pay Range:

Pay Range: $19.20 - $27.99

Pay is based on experience, skills, and education.

Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.

The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org.

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