Admin I Payroll - Operations

Ahold Delhaize USA; Carlisle (Cumberland County); Hybrid; USD 26,000 - 39,000; Full time

Job summary

Ahold Delhaize USA is seeking a Payroll Administrator to manage payroll processing for multiple brands, ensuring accuracy and regulatory compliance. The role includes timekeeping consolidation, data maintenance, and serving as the payroll help desk for associates.

Hybrid schedule with a mix of in-person and remote days, based in the Carlisle area. Candidates must be authorized to work in the United States full-time. Experience with payroll systems and MS Office is preferred.

Qualifications

• Requires a high school diploma or equivalent.
• Demonstrates strong urgency to resolve customer tickets and meet deadlines.

Responsibilities

• Compile and process associate time from the timekeeping system for multiple businesses.
• Timely processing of multiple payrolls.
• First point-of-contact for associates for timekeeping and payroll matters.
• Respond to and resolve payroll inquiries from the Associate Service Center; monitor tickets and action items.

Skills

Urgency in ticket resolution

Deadline awareness

Education

High School diploma or equivalent

Tools

ECP systems

Microsoft Office

Job description

Address: USA-PA-Carlisle-1149 Harrisburg Pike

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose:

The primary purpose of the Payroll Administrator is to administer and support the organization's payroll functions across ADUSA and the Brands to ensure that pay is processed on time, accurately, and in compliance with government regulations.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. This position can be based in one of our offices located in Assonet, MA., Carlisle, PA., Scarborough, PA., and Salisbury, NC. Applicants must be currently authorized to work in the United States on a full-time basis.

Duties and Responsibilities:

• Compile and process associate time from timekeeping system for multiple businesses.
• Timely processing of multiple payrolls.
• First point-of-contact for associates for timekeeping and payroll matters.
• Respond and resolve all Payroll-related associate inquiries that come through the Associate Service Center. Monitor ticketing queue and action items as required. (Supporting over 200,000 associates)
• Communicate effectively with associates to answer payroll questions.
• Responsible for the coordination efforts between payroll, Human Resources, and other departments to ensure proper flow and maintenance of associate data.
• Understand and follow payroll procedures and payroll related action items.
• Comply with local, state, and federal regulations and relevant legislation.
• Provide data for preparation of regular internal reporting and ad hoc reports upon request.
• Proper escalation of payroll related questions to Payroll Supervisor and/or Payroll Director as needed.
• Responsible for other duties as required.
• Maintain confidentiality with all associate information.
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Qualifications:

• High School diploma or equivalent required.
• Strong sense of urgency to resolve customer tickets.
• Strong attention to deadlines.

Preferred Qualifications:

• Experience with ECP systems preferred.
• Experience with Microsoft Office applications.

ME/NC/PA/SC Salary Range: $19.00 - $28.50

IL/MA/MD/NY Salary Range: $21.85 - $32.77

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.