Introduction
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Overview
Responsible for set-up of new items and maintenance of item data for all Ahold Delhaize USA Brands in a timely and accurate manner. Collaborates with assigned Category teams, Finance, Replenishment, Supply Chain and Shelf Merchandising in support of all ADUSA Brands' go-to-market strategies. Strong focus on data accuracy with the understanding of how this directly impacts the business.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location is Carlisle, PA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Responsibilities
- Set-up of new and maintenance of existing items across all ADUSA Brands
- Attributes maintained include but are not limited to: item description, size, UPC, UOM, shipping data, store authorization, replenishment, distribution, and scale data
- Execute in accordance with established service level agreements
- Project work as assigned
- Execute quality assurance checks and balances on process and forms/submissions
- Ensure consistent execution of new item submissions as well as maintenance forms in support of data integrity and accuracy
- Interact with and guide Category associates in the new item set-up or maintenance process, including exceptions
- Assist in troubleshooting/problem resolution for any issues related to item set-up or maintenance, including resolving submissions via the company's ticketing systems in accordance with established service level agreements
- Learn & understand systems used to set up and maintain new items
- This position requires use of a computer/laptop all day
- Hybrid schedule: 40-hour work week. 8am-5pm. In-Office: Three days per week (Tuesday and Wednesday are mandatory; the third day may be Monday, Thursday, or Friday). Remote: Two days per week.
- Possible travel 2% (1 or 2 times per year for department/team functions)
- Additional job duties may be assigned as needed to meet the needs of the business and support our Values.
Requirements
- High school diploma or GED
- Communication skills
- Basic understanding of retail principles
- Data quality
- Familiar with Microsoft Office applications
Preferred Qualifications:- Provides timely and helpful information to others across the organization
- Orchestrates multiple activities simultaneously to accomplish a goal
- Steps up to handle tough issues
- Acquires data from multiple and diverse sources when solving problems
- Establishes and maintains effective customer relationships
Salary Range: $19.00 - $28.50