Admin Coordinator

Continuum Care of Washington; Tukwila (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Continuum Care of Washington is seeking an Admin Coordinator who will split time between volunteer coordination and accounts payable processing. The role supports planning and management of volunteer activities and ensures proper handling of patient records in the EMR system.

The position requires collaboration with the Human Resources Director and Volunteer Manager, adherence to HIPAA, and the ability to recruit and supervise volunteers while handling routine administrative tasks.

Qualifications

• College degree, advanced degree in human services preferred.
• Experience coordinating volunteers or similar programs is advantageous.
• Familiarity with HIPAA regulations and patient privacy requirements.

Responsibilities

• Maintain a volunteer training and orientation program to meet patient and family needs.
• Recruit, educate, and select volunteers from multiple recruitment sessions yearly.
• Establish volunteer needs with patients, families, and the hospice team.
• Supervise and evaluate volunteers in a timely, appropriate manner.
• Maintain current personnel files.

Skills

Volunteer supervision

HIPAA compliance

Attention to detail

Education

College degree, advanced degree in human services preferred

Tools

EMR system

Job description

Job Title/Position: Admin Coordinator

Reports To: Director of Human Resources / Volunteer Manager

Job Description Summary

This position is 50% Volunteer Coordinator and 50% Admin Coordinator who will help process claims for Accounts Payable. Responsible for assisting with planning, coordinating, and managing volunteer program activities in the organization.

Essential Job Functions/Responsibilities

• Maintain a volunteer training and orientation program sufficient to meet the volunteer needs of the patients and families.

• Recruits, educates, and selects volunteers from at least three (3) recruitment sessions a year.

• Establish a need for volunteer services with the patient and family/caregiver and entire hospice team.

• Supervise and evaluate volunteers in a timely and appropriate manner.

• Maintains current personnel files.

• Attends interdisciplinary group meetings.

• Reviews claims submitted by outside providers to determine if it is payable by hospice.

• Sends approved claims to Business Office Manager for approval and Accounts Payable for payment.

• Creates and sends denial letters for any claims not payable by hospice.

• Maintains patient records in EMR system.

• Understands and follows HIPAA rules and regulations.

• Accepts and performs other related duties and responsibilities.

Position Qualifications

• College degree, advanced degree in human services preferred.

• Minimum of two (1) years experience in a health care setting. Hospice and/or volunteer experience preferred.

• Ability to supervise, coordinate, and evaluate volunteer services.

• Understands hospice philosophy.

• Ability to organize and develop volunteer hospice personnel for both patient and organizational needs.

• Ability to manage a group of individuals providing volunteer time and who will be considered employees.