Volunteer & Admin Coordinator (Hospice)

Affinity Health Management; Tukwila (WA); On-site; USD 28,000 - 34,000; Full time

Job summary

Affinity Health Management is seeking an Admin Coordinator who will split time between coordinating volunteers and handling accounts payable processing. The role supports planning, coordinating, and managing volunteer program activities within the hospice setting.

The position reports to the Director of Human Resources / Volunteer Manager and requires arranging volunteer training, recruiting volunteers, maintaining records, and ensuring HIPAA compliance while supporting patient and family needs.

Qualifications

• College degree required; advanced degree in human services preferred.
• Minimum of two years experience in a health care setting; hospice and/or volunteer experience preferred.
• Ability to supervise, coordinate, and evaluate volunteer services.
• Understands hospice philosophy.
• Ability to organize and develop volunteer hospice personnel for both patient and organizational needs.
• Ability to manage a group of individuals providing volunteer time who will be considered employees.

Responsibilities

• Maintain a volunteer training and orientation program sufficient to meet the volunteer needs of the patients and families.
• Recruits, educates, and selects volunteers from at least three recruitment sessions a year.
• Establish a need for volunteer services with the patient and family/caregiver and entire hospice team.
• Supervise and evaluate volunteers in a timely and appropriate manner.
• Maintains current personnel files.
• Attends interdisciplinary group meetings.
• Reviews claims submitted by outside providers to determine if it is payable by hospice.
• Sends approved claims to Business Office Manager for approval and Accounts Payable for payment.
• Creates and sends denial letters for any claims not payable by hospice.
• Maintains patient records in EMR system.
• Understands and follows HIPAA rules and regulations.
• Accepts and performs other related duties and responsibilities.

Skills

Volunteer management

Supervision

Coordination

Organizational skills

Education

College degree

Advanced degree in human services

Job description

Affinity Health Management is seeking an Admin Coordinator who will split time between coordinating volunteers and handling accounts payable processing. The role supports planning, coordinating, and managing volunteer program activities within the hospice setting.

The position reports to the Director of Human Resources / Volunteer Manager and requires arranging volunteer training, recruiting volunteers, maintaining records, and ensuring HIPAA compliance while supporting patient and family needs.