Admin Assistant- Health Center

IBIS Healthcare; Tampa (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with employer match

PTO + paid holidays

Employee Assistance Program

Career growth opportunities

Team culture

Job summary

IBIS Healthcare in Tampa, FL seeks an Administrative Assistant to support clinical staff and clients. The role handles appointments, scheduling, payments, and EMR updates, reporting to the program administrator. This is a full-time position in a health center setting.

Responsibilities include professional patient interaction, data entry, and coordinating with external providers. The environment is fast-paced, requiring accuracy, multitasking, and adherence to deadlines.

Qualifications

• High school diploma or GED required.
• Typing speed 35 wpm; ability to read, write, and follow instructions.
• Ability to communicate effectively with patients, staff, visitors, and providers.

Responsibilities

• Complete documentation and/or data entry per program requirements.
• Professional and courteous communication with patients, staff, and outside providers.
• Assess initial client needs upon contact with the agency and route them appropriately.
• Maintain organization in a fast-paced environment.
• Maintain general knowledge of agency services available for clients.
• Effectively manage the flow of the work area.
• Other duties as needed per program requirements.
• Meets deadlines, requirements, and expectations as established by the supervisor, agency, and department.
• Completes administrative functions and data entry timely and accurate.

Skills

Typing 35 wpm

Communication

Data entry

Time management

Multi-tasking

Education

High school diploma or GED

Job description

The Administrative Assistant will provide support and management to clinical staff and clients within the Ibis Health Center. The Administrative Assistant acts as first contact with patients regarding appointments, scheduling, provider scheduling, processing payments, and EMR updates. Reports to and functions under the direction, instruction, and supervision of the program administrator.

Full-Time Employment- Health Center

Schedule Mon-Fri 8:00 am-4:30 pm

COMPANY BENEFITS

• A mission-driven workplace that values equity and dignity
• Health, dental, vision, and life insurance options
• 401K retirement option to participate in with employer match
• PTO + paid holidays annually
• Employee Life Insurance paid for by Ibis Healthcare
• Employee Assistance Program
• Option to participate in supplemental group insurance plans at affordable rates.
• Training, supervision, and career growth opportunities
• Supportive team culture and leadership

QUALIFICATIONS:

Minimum of a high school diploma or general education degree (GED). Must be able to type 35 wpm, read, write, comprehend verbal and written instructions, file alphabetically, and use office machines. Ability to communicate effectively with, provide information to, and respond to questions from employees, clients, visitors, and all outside providers.

WORK ENVIRONMENT:

• General climate-controlled health care setting.
• Most work is completed while seated at a desk using standard office equipment.
• Interface with patients in an outpatient or acute care inpatient environment.
• Fast-paced. Multi-tasking requires above-average time management skills. Team approach.

FUNCTIONAL RESPONSIBILITIES INCLUDE:

• Complete documentation and/or data entry per program requirements.
• Professional and courteous communication with patients, staff, and outside providers.
• Assess initial client needs upon contact with the agency and route them appropriately.
• Maintain organization in a fast-paced environment.
• Maintain general knowledge of agency services available for clients.
• Effectively manage the flow of the work area.
• Other duties as needed per program requirements.
• Meets deadlines, requirements, and expectations as established by the supervisor, agency, and department.
• Completes administrative functions and data entry timely and accurate.

CUSTOMER SERVICE RESPONSIBILITIES INCLUDE:

• Provides exceptional customer service in all communications and interactions with staff, the general public.
• Maintains confidentiality and remains calm under stress.
• Assists staff with support in all areas of functional responsibility in a courteous, supportive manner.
• Maintains and exhibits servant leadership qualities and exceeds customers' expectations.

PHYSICAL DEMANDS:

Abilities in reaching, bending, talking, sitting, carrying, standing, grasping, fine hand coordination, hearing, reading and writing, and remaining calm under stress. Ability to reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl. Specific vision abilities include close, distance, color, peripheral, depth perception, and the ability to adjust focus. Must be capable of lifting 10 pounds of dead weight alone.