Admin Assistant 1

Pardons and Paroles, State Board of; United States; On-site; USD 32,000 - 39,000; Full time

Job summary

Admin Assistant 1 with the Post Release Division's Interstate Compact Unit provides a range of office administration tasks, handling confidential information and preparing reports, spreadsheets, and presentations for internal and external customers.

Under direct supervision, you will support data research, issue resolution, and system data maintenance across inter-agency databases, while delivering professional customer service to stakeholders.

Qualifications

• High school diploma or GED required; two years of related work experience.
• Ability to maintain confidentiality and handle sensitive information.
• Strong written and verbal communication skills.

Responsibilities

• Office Administration & Workflow: Support the Interstate Compact Unit with confidential records, case files, and official correspondence.
• Data Research & Problem Resolution: Research and resolve program data discrepancies using specialized systems.
• Reporting & Documentation: Prepare documentation, reports, spreadsheets, and presentations for leadership and stakeholders.
• Customer Service & Stakeholder Support: Interact professionally with internal staff and external public safety partners.
• System Data Maintenance: Enter and review records across inter-agency databases.

Skills

Detail Orientation

Problem Solving

Interpersonal & Communication Skills

Education

High school diploma/GED

2 years of job-related experience

Tools

Microsoft Excel

Google Workspace

ICOTS

SCRIBE

Portal

CONS

Job description

Job Title

Admin Assistant 1

Agency

State Board of Pardons and Paroles

Job Requisition ID

JR0000005942

Shift

Not Applicable (United States of America)

Compensation Details

$35,138.24

Job Description

Administrative Assistant 1 Post Release Division (Interstate Compact Unit) Under direct supervision, performs a wide range of office administration duties for assigned functions or program areas; duties may be complex in nature and may involve access to confidential information. May research, investigate, and/or resolve program data or issues. Drafts documentation, reports, or presentations. Represents program or unit, provides information and assistance to internal and external customers.

Key Responsibilities

• Office Administration & Workflow: Performs general administrative support functions for the Interstate Compact Unit, managing confidential records, state-to-state case files, and official correspondence.
• Data Research & Problem Resolution: Researches, investigates, and resolves program data discrepancies or operational issues using specialized law enforcement and offender tracking platforms.
• Reporting & Documentation: Drafts documentation, administrative reports, spreadsheets, and presentations for unit leadership and external stakeholders.
• Customer Service & Stakeholder Support: Represents the unit and agency professionally; provides assistance, information, and guidance to internal staff, out-of-state compact officials, and external criminal justice stakeholders.
• System Data Maintenance: Accurately enters, updates, and reviews program records across inter-agency databases.

Core Competencies

• Detail Orientation: Focuses on accuracy when managing complex documentation, entering data, and performing multi-system record checks.
• Problem Solving: Analyzes program data and operational issues, taking appropriate corrective actions or escalating matters as necessary.
• Interpersonal & Communication Skills: Maintains professional, respectful, and constructive interactions with team members, management, and partner public safety agencies.

Preferred Qualifications

• Proficiency in Microsoft Excel Spreadsheets and Google Workspace platform (Docs, Sheets, Drive, etc.).
• Proficiency in ICOTS (Interstate Compact Offender Tracking System), SCRIBE, Portal, and CONS systems.
• Knowledge of Interstate Compact rules, policies, and state-to-state transfer processes.
• Demonstrated ability to maintain strict confidentiality and handle sensitive law enforcement information responsibly.
• Effective verbal and written communication skills.

Minimum Qualifications

• High school diploma/GED and two (2) years of job-related experience.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

About the Agency

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.