Adjuster - MT/WY

Chubb; Town of Montana (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Chubb is seeking a claims professional to handle agricultural insurance claims within the Montana/Wyoming territory. The role emphasizes processing claims efficiently, maintaining client relationships, and supporting underwriting with timely information.

The candidate will travel as needed, collaborate with team members, and relocate if required to support broader company coverage. Strong focus on accuracy, confidentiality, and independent work is essential.

Qualifications

• Experience handling crop insurance claims.
• Ability to learn underwriting and claims rules.
• Strong organizational and multitasking abilities.
• Effective communication with customers and colleagues.
• Willingness to travel and relocate as needed.
• Confidentiality and independent work ethic.

Responsibilities

• Accept, contract, and handle claims as assigned.
• Work as many claims as possible.
• Assist in resolving complaints from policyholders.
• Assist in investigating more complex claims.
• Complete quality control functions as assigned.
• Assist with other duties as necessary.

Skills

Claims handling

Agricultural insurance knowledge

Communication skills

Travel willingness

Team player

Relocation willingness

Job description

**This territory for this position will be in Montana/Wyoming.

Essential Job Duties and Responsibilities:

• To accept, contract, and handle claims as assigned.
• Work as many claims as possible.
• Assist in resolving complaints from policy holder relative to claims.
• Assist in investigating more complex claims.
• Complete Quality Control functions as assigned.
• Assists with other duties as necessary.

Knowledge, Skills, and Abilities

• Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
• Knowledge of or the ability to learn Rain and Hail’s products, services and systems.
• Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a team oriented environment.
• Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
• Ability to use the Company’s terminology, procedures and systems.
• Ability to use department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to drive a vehicle and maintain a valid drivers license.
• Ability to remain calm and professional during peak periods of activity.
• Ability to work from oral and written communication.
• Ability to maintain confidentiality.
• Ability to work independently.
• Ability to travel away from home for extended periods of time and on short notice.
• Willingness to relocate to another division if requested.
• Ability to assist in other work-related areas as required.