Adjuster - MT/WY

Rain and Hail; Town of Montana (WI); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Rain and Hail is seeking a Claims Specialist to manage assigned claims in Montana/Wyoming territories. You will handle contracts, pursue many claims, and assist with complex investigations while ensuring quality control and regulatory compliance.

The role requires knowledge of agricultural insurance, strong math skills, and excellent communication to maintain relationships with customers and internal teams. Some travel and relocation may be required.

Qualifications

• Knowledge of agricultural industry and crops produced in the territory.
• Familiarity with Rain and Hail’s products, services and systems.
• Understanding underwriting and claim adjustment rules for crop insurance programs.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a collaborative, team-oriented environment.
• Strong communication to maintain business relationships with customers and personnel.
• Ability to use company terminology, procedures and systems.
• Ability to operate department equipment.
• Ability to perform basic and complex mathematical calculations.
• Valid driver's license and ability to drive.
• Remain calm and professional during peak periods.
• Ability to communicate orally and in writing.
• Maintain confidentiality.
• Work independently and relocate if needed; travel as required.

Responsibilities

• To accept, contract, and handle claims as assigned.
• Work as many claims as possible.
• Assist in resolving complaints from policy holder relative to claims.
• Assist in investigating more complex claims.
• Complete Quality Control functions as assigned.
• Assists with other duties as necessary.

Skills

Agricultural industry knowledge

Products and systems knowledge

Underwriting & claims rules

Task organization & prioritization

Team oriented work

Communication & relationship building

Company terminology & processes

Use of department equipment

Math calculations (basic & complex)

Driving & valid license

Calm & professional under peak periods

Oral & written communication

Confidentiality

Independent work style

Travel for extended periods

Relocation willingness

Assist in other areas

Job description

**This territory for this position will be in Montana/Wyoming.

Essential Job Duties and Responsibilities:

• To accept, contract, and handle claims as assigned.
• Work as many claims as possible.
• Assist in resolving complaints from policy holder relative to claims.
• Assist in investigating more complex claims.
• Complete Quality Control functions as assigned.
• Assists with other duties as necessary.

Knowledge, Skills, and Abilities

• Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
• Knowledge of or the ability to learn Rain and Hail’s products, services and systems.
• Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a team oriented environment.
• Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
• Ability to use the Company’s terminology, procedures and systems.
• Ability to use department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to drive a vehicle and maintain a valid drivers license.
• Ability to remain calm and professional during peak periods of activity.
• Ability to work from oral and written communication.
• Ability to maintain confidentiality.
• Ability to work independently.
• Ability to travel away from home for extended periods of time and on short notice.
• Willingness to relocate to another division if requested.
• Ability to assist in other work-related areas as required.