Adjuster - IN

Chubb; Indiana (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

Chubb in the United States is seeking a Claims Adjuster specializing in crop insurance to manage and settle assigned claims. The role requires handling calls, reviewing policy terms, coordinating with field staff, and maintaining accurate case notes.

Candidates should be prepared to travel, work independently, and relocate to meet business needs. The position emphasizes accuracy, regulatory compliance, and customer service in a fast-paced claims environment.

Qualifications

• Experience or ability to learn crop insurance processes and claims.
• Ability to organize and prioritize multiple tasks.
• Strong written and verbal communication skills.
• Ability to work in a team-oriented environment.

Responsibilities

• Accept, contract, and handle claims as assigned.
• Process as many claims as possible.
• Assist in resolving complaints from policyholders relative to claims.
• Assist in investigating more complex claims.
• Complete Quality Control functions as assigned.
• Assist with other duties as necessary.

Skills

Claims handling

Agricultural knowledge

Team collaboration

Communication skills

Mathematical calculations

Willingness to travel

Job description

JOB DESCRIPTION

Essential Job Duties and Responsibilities:

• To accept, contract, and handle claims as assigned.
• Work as many claims as possible.
• Assist in resolving complaints from policy holder relative to claims.
• Assist in investigating more complex claims.
• Complete Quality Control functions as assigned.
• Assists with other duties as necessary.

Knowledge, Skills, and Abilities:

• Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
• Knowledge of or the ability to learn Rain and Hail's products, services and systems.
• Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a team oriented environment.
• Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
• Ability to use the Company's terminology, procedures and systems.
• Ability to use department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to drive a vehicle and maintain a valid drivers license.
• Ability to remain calm and professional during peak periods of activity.
• Ability to work from oral and written communication.
• Ability to maintain confidentiality.
• Ability to work independently.
• Ability to travel away from home for extended periods of time and on short notice.
• Willingness to relocate to another division if requested.
• Ability to assist in other work-related areas as required.