Adjuster

Sedgwick Claims Management Services Ltd; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Sedgwick Claims Management Services Ltd is seeking anAdjuster to handle losses and claims for property and casualty insurers. The position requires reviewing policies, interviewing claimants, inspecting damage, and negotiating settlements. Candidates should have a bachelor’s degree, licensing, and strong communication skills.

Travel is required, and the role offers growth opportunities, with potential designation timelines for IIA-AIC. Sedgwick emphasizes a caring culture and work-life balance.

Qualifications

• Bachelor's degree preferred.
• IIA-AIC designation within 12-18 months expected.
• Active state adjuster license required for role.
• Strong written and oral communication skills; attention to detail.

Responsibilities

• Examine policies and records to determine coverage.
• Interview claimants and witnesses by phone or in writing.
• Inspect property damage and review police/hospital records for liability.
• Estimate repair/replacement costs and prepare findings reports.
• Negotiate settlements with claimants and coordinate with legal as needed.
• Support claims reserves and assist in loss experience reporting.

Skills

Communication skills

PC literacy

Time management

Teamwork

Education

Bachelor's degree preferred

IIA-AIC designation within 12-18 months

State adjuster license required

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceAdjusterPRIMARY PURPOSE: To handle losses and claims for property and casualty insurers.ESSENTIAL FUNCTIONS and RESPONSIBILITIESExamines insurance policies and other records to determine insurance coverage.Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.Consults police and hospital records and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.Estimates cost of repair, replacement, or compensation.Prepares report of findings and negotiates settlement with claimant.Recommends litigation by legal department when settlement cannot be negotiated.Attends litigation hearings.Revises case reserves in assigned claims files to cover probable costs.Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.ADDITIONAL FUNCTIONS and RESPONSIBILITIESPerforms other duties as assigned.Supports the organization's quality program(s).Travels as required.QUALIFICATIONSEducation & LicensingBachelor's degree from an accredited college or university preferred. Obtain IIA-AIC designation within 12 to 18 months. Appropriate state adjuster license is required.ExperienceNone.Skills & KnowledgeStrong oral and written communication, including presentation skillsPC literate, including Microsoft Office productsDemonstrated commitment to timely reportingStrong customer service skillsStrong interpersonal skillsAttention to detail and accuracyGood time management and organizational skillsAbility to work independently or in a team environmentAbility to meet or exceed Performance CompetenciesWORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical:Must be able to stand and/or walk for long periods of time.Must be able to kneel, squat or bend.Must be able to work outdoors in hot and/or cold weather conditions.Have the ability to climb, crawl, stoop, kneel, reaching/working overheadBe able to lift/carry up to 50 poundsBe able to push/pull up to 100 poundsBe able to drive up to 4 hours per day.Must have continual use of manual dexterity.Auditory/Visual: Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.