Senior Adjuster

Sedgwick Claims Management Services Ltd; Raleigh (NC); On-site; USD 75,000 - 95,000; Full time

Job summary

Sedgwick Claims Management Services Ltd in Raleigh, NC seeks an experienced Senior Adjuster to investigate and adjust property and casualty claims, residential and commercial, with limited supervision.

The role requires strong communication, negotiation, and analytical skills; involves policy review, estimating repair costs, interviewing claimants, and travel as needed; State adjuster license and II-AIC designation preferred.

Qualifications

• Excellent verbal and written communication.
• Proven ability to negotiate settlements.
• Detail-oriented with strong analytical skills.
• Willingness to travel as required.

Responsibilities

• Inspect claims and contact involved parties in a timely manner.
• Investigate circumstances for coverage determination and damages.
• Examine policies to determine coverage and reserves.
• Prepare estimates for repair or replacement.
• Conduct interviews with claimants and witnesses.
• Negotiate and settle 1st and 3rd party claims.
• Address salvage and subrogation as needed.
• Maintain client relationships to assure referrals.
• Travel as required.

Skills

Communication skills

Negotiation

Time management

Independent worker

Education

Bachelor's degree

IIA-AIC designation

State adjuster license

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceSenior AdjusterPRIMARY PURPOSE: To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.ESSENTIAL FUNCTIONS and RESPONSIBILITIESInspects claims and contacts involved parties in a timely manner.Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.Examines insurance policies and other records to determine insurance coverage.Prepares estimates for cost of repair and/or replacement.Conducts interviews with claimant and witnesses regarding submitted claim(s).Negotiates and settles both 1st and 3rd party claims.Addresses salvage and subrogation as required by the client.Maintains client relationships to assure repeated business referrals.ADDITIONAL FUNCTIONS and RESPONSIBILITIESPerforms other duties as assigned.Supports the organization's quality program(s).Travels as required.QUALIFICATIONSEducation & LicensingBachelor's degree from an accredited college or university preferred. IIA-AIC designation required. Appropriate state adjuster license is required.ExperienceTwo (2) years of related experience or equivalent combination of education and experience required.Skills & KnowledgeStrong oral and written communication, including presentation skillsPC literate, including Microsoft Office productsDemonstrated commitment to timely reportingStrong customer service skillsStrong interpersonal skillsAttention to detail and accuracyGood time management and organizational skillsAbility to work independently or in a team environmentAbility to meet or exceed Performance CompetenciesWORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical:Must be able to stand and/or walk for long periods of time.Must be able to kneel, squat or bend.Must be able to work outdoors in hot and/or cold weather conditions.Have the ability to climb, crawl, stoop, kneel, reaching/working overheadBe able to lift/carry up to 50 poundsBe able to push/pull up to 100 poundsBe able to drive up to 4 hours per day.Must have continual use of manual dexterity.Auditory/Visual: Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.