Addiction Recovery Care Navigator & Insurance Coordinator

Brigham and Women's Hospital; Boston (MA); Sur place; USD 36 000 - 50 000; Plein temps

Résumé du poste

Brigham and Women's Physicians Organization, Inc. in Boston seeks an Addiction Recovery Program Insurance Coordinator & Resource Specialist to help patients access coordinated substance use disorder care across the ATS unit, ED, and medical/surgical services.

You will manage intake, verify insurance, obtain authorizations, coordinate admissions and transfers, connect patients with community resources, and document care coordination in the EMR, working with an MD, social workers, and a recovery

Qualifications

• Associate degree required; bachelor’s degree preferred.
• 2–3 years mental health care experience preferred, especially in substance use disorders.
• Strong communication, collaboration, customer service, advocacy, organization, and time-management skills.

Responsabilités

• Manage admission inquiries, complete substance use intakes, and present cases for clinical review.
• Verify insurance coverage and complete initial and continued-stay authorizations.
• Coordinate admissions, transfers, aftercare, outpatient follow-up, and access to community resources.
• Educate and advocate for patients while collaborating with clinicians, payors, facilities, and community partners.
• Document care coordination in the electronic medical record and support patient flow and practice operations.

Connaissances

Interpersonal communication

Collaboration

Customer service

Advocacy

Organization

Time management

Problem solving

Formation

Associate degree

Bachelor's degree preferred

Outils

EMR systems

Description du poste

Brigham and Women's Physicians Organization, Inc. in Boston seeks an Addiction Recovery Program Insurance Coordinator & Resource Specialist to help patients access coordinated substance use disorder care across the ATS unit, ED, and medical/surgical services.

You will manage intake, verify insurance, obtain authorizations, coordinate admissions and transfers, connect patients with community resources, and document care coordination in the EMR, working with an MD, social workers, and a recovery