Multisite Operations Specialist - Addiction Services

Brigham and Women's Hospital; Boston (MA); A distancia; USD 49.000 - 69.000; Jornada completa

Descripción de la vacante

Brigham and Women’s Hospital is seeking an Operations Specialist to support the Programs in Substance Use & Addiction Services (PSAS) across multiple sites. You will coordinate day-to-day operations, workflow improvements, and patient access while partnering with clinical and administrative leaders.

This in-person, multisite role requires excellent organization and communication, with responsibilities including scheduling, onboarding, reporting, and project coordination to ensure compliant,

Formación

• 2–3 years of healthcare administrative or operational experience.
• Associate’s degree required; bachelor’s degree in business, Healthcare Administration, or related field preferred.
• Experience in hospital, ambulatory, behavioral health, addiction treatment, or similarly complex healthcare environment preferred.
• Experience with project coordination, scheduling, onboarding, data reporting, or multisite operations preferred.

Responsabilidades

• Coordinate day-to-day operations across PSAS programs and multisite locations.
• Support efficient workflows, patient access, scheduling, consult management, census tracking, and coverage.
• Maintain provider, staff, trainee, and program schedules; communicate changes.
• Coordinate onboarding and offboarding including access, gear, workspace, credentialing.
• Lead operational projects by maintaining plans and tracking deliverables.
• Monitor Epic reports, schedules, clinical volumes, utilization, staffing, and other data; prepare reports.
• Provide high-level admin and meeting support: calendars, agendas, minutes, actions, and logistics.
• Identify gaps, troubleshoot issues, improve processes, and support compliance.
• Provide onsite cross-coverage during staffing transitions and growth.

Conocimientos

Healthcare admin experience

Multisite coordination

Scheduling

Data reporting

Communication

Team coordination

Educación

Associate's degree

Bachelor's degree preferred

Herramientas

Epic

MGB systems

Outlook

Excel

Word

PowerPoint

Loop

Teams

Descripción del empleo

Brigham and Women’s Hospital is seeking an Operations Specialist to support the Programs in Substance Use & Addiction Services (PSAS) across multiple sites. You will coordinate day-to-day operations, workflow improvements, and patient access while partnering with clinical and administrative leaders.

This in-person, multisite role requires excellent organization and communication, with responsibilities including scheduling, onboarding, reporting, and project coordination to ensure compliant,