Addiction Care Navigator & Insurance Coordinator

2410 Brigham and Women's Physicians Organization, Inc.; Boston (MA); Sur place; USD 34 000 - 50 000; Plein temps

Résumé du poste

Brigham and Women’s Faulkner Hospital is seeking an Addiction Recovery Program Insurance Coordinator & Resource Specialist to help patients access coordinated substance use disorder care. You will support admissions, insurance authorization, and resource referrals across the ASAM Level 4 ATS unit, ED, and medical/surgical services.

Work closely with an MD, social workers, and recovery coach to manage daily operations, patient intakes, and case presentations while ensuring timely authorizations

Qualifications

• Associate degree required; bachelor's degree preferred.
• 2–3 years of mental health care experience, preferably in substance use disorders.
• Strong communication, collaboration, customer service, advocacy, organization and time-management skills.

Responsabilités

• Manage admission inquiries and assist with initial intakes.
• Verify insurance coverage and obtain prior or ongoing authorizations.
• Coordinate admissions, transfers, aftercare, outpatient follow-up, and access to resources.
• Document care coordination in the EMR and support patient flow.

Connaissances

Strong communication

Collaboration

Customer service

Advocacy

Organization

Time-management

Formation

Associate degree

Bachelor's degree preferred

Description du poste

Brigham and Women’s Faulkner Hospital is seeking an Addiction Recovery Program Insurance Coordinator & Resource Specialist to help patients access coordinated substance use disorder care. You will support admissions, insurance authorization, and resource referrals across the ASAM Level 4 ATS unit, ED, and medical/surgical services.

Work closely with an MD, social workers, and recovery coach to manage daily operations, patient intakes, and case presentations while ensuring timely authorizations