Adaptive Recreation Program Manager

Move United; Mammoth Lakes (CA); On-site; USD 70,304 - 87,360; Full time

Job summary

Access Mammoth seeks a Program Manager to lead all adaptive recreation activities at Mammoth Mountain Ski Area. The role covers summer and winter programming, staff management, and coordination with partners, sponsors, and donors.

Strong guest service, communication, and problem-solving skills are essential. The ideal candidate has nonprofit experience, expertise in budgets/grants, and a background in adaptive recreation or related fields.

Qualifications

• College degree in a related field or equivalent experience.
• Minimum of three years of experience in recreation management, preferably adaptive recreation.
• Minimum of three years supervising staff and experience with volunteers/interns.
• Experience in high level guest service, communication and problem solving.
• Nonprofit experience preferred.
• Familiarity with payroll systems and labor laws.
• PSIA/AASI Level 2 or higher or BICP Level 1 or higher or equivalent.
• CPR/First Aid or Lifeguard certification.
• Valid Driver’s license and experience driving trailers.
• Experience writing budgets and grants preferred.
• Experience working with government and business partners preferred.
• Experience working with people with disabilities and their families preferred.

Responsibilities

• Oversee all aspects of adaptive recreation program delivery including personnel recruitment and management, area maintenance, on hill and indoor safety compliance, technology, and guest relations, to successfully implement daily lessons, camps, and other special events.
• Oversee recruitment and retention of university and noncredit interns.
• Support trainers during daily morning clinics including facilitating a split of groups, if needed, assigning clinics to trainers, and detailing clinic topics.
• Manage guest service and recovery.
• Demonstrate superior communication skills by speaking and acting in a clear, direct, and compassionate way with others verbally and in writing.
• Provide insight and guidance to leadership staff regarding staff and volunteer management, and professional growth.
• Manage and report on specific program budgets, payroll, and personnel.
• Analyze data to ensure administrative and safety compliance, and to meet program specific metrics on participation and service delivery.
• Coordinate with organization partners, sponsors, and donors to ensure organization financial metrics are met.

Skills

Project management

Communication

Guest service

Time management

Team leadership

Education

College degree or equivalent experience

PSIA/AASI L2+ or BICP L1+

CPR/First Aid or Lifeguard certification

Valid driver’s license

Job description

Access Mammoth seeks a Program Manager to lead all adaptive recreation activities at Mammoth Mountain Ski Area. The role covers summer and winter programming, staff management, and coordination with partners, sponsors, and donors.

Strong guest service, communication, and problem-solving skills are essential. The ideal candidate has nonprofit experience, expertise in budgets/grants, and a background in adaptive recreation or related fields.