Program Supervisor

PSIA-AASI Western Region; Mammoth Lakes (CA); On-site; USD 33,062 - 48,216; Full time

Job summary

Access Mammoth is seeking a Program Supervisor to join our team at Mammoth Mountain Ski Area. The Program Supervisor oversees winter programming, including daily lessons, camps, special programs, and military sports.

This position coordinates lesson assignments, supervises and trains interns, staff, and volunteer instructors, and helps ensure a safe, effective, and fun experience for athletes with disabilities.

Qualifications

• PSIA/AASI Level II Certification required or higher.
• Strong communication and guest service skills.
• Ability to ski/snowboard at expert level and lead others.

Responsibilities

• Coordinate adaptive lessons, including assignments, bookings, and schedule changes.
• Monitor safety and address on-hill issues during lessons and programs.
• Organize daily clinics and train staff, interns, and volunteers.
• Teach adaptive lessons and support instructors and volunteers.
• Provide exceptional customer service to athletes and families.

Skills

Communication skills

Attention to detail

Time management

Guest service

Adaptability

Independent work

Teamwork

Problem solving

Skiing/snowboard expertise

Education

PSIA/AASI Level II Instructor Certification or higher

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Location: Mammoth Lakes, CA

Organization: Access Mammoth (formerly Disabled Sports Eastern Sierra)

Compensation: $24-$35/hour DOE

Status: Full-Time Seasonal or Full-Time Year-Round

Reports To: Program Manager or Program Director

Supervises: Staff Instructors, Interns

Start Date: November 16, 2026

Seasonal Commitment: November 16, 2026 – April 26, 2027

About The Position

Access Mammoth is seeking a Program Supervisor to join our team at Mammoth Mountain Ski Area. The Program Supervisor oversees winter programming, including daily lessons, camps, special programs, and military sports. This position coordinates lesson assignments, supervises and trains interns, staff, and volunteer instructors, and helps ensure a safe, effective, and fun experience for athletes with disabilities.

We are looking for a friendly, professional individual with strong communication skills, effective time management, and excellent attention to detail. The ideal candidate is adaptable, focused, and enjoys supporting others in a fast‑paced nonprofit environment.

Responsibilities

• Coordinate operational management of adaptive lessons, including lesson assignments, confirmations, bookings, and schedule changes.
• Monitor safety considerations and help mitigate safety‑related issues involving on‑hill lessons and program facilities.
• Organize daily morning clinics, including assigning trainers, coordinating groups, and identifying clinic topics.
• Teach adaptive lessons and provide training and support to staff instructors and volunteers.
• Deliver exceptional customer service to athletes, families, volunteers, donors, and guests.
• Communicate clearly, directly, and compassionately with participants, families, staff, and volunteers.
• Oversee the upkeep of Access Mammoth facilities and equipment, ensuring adaptive equipment remains safe, organized, and operational.
• Serve as a role model for adaptive instruction, professionalism, and guest service.
• Provide guidance to instructors and volunteers regarding lesson planning, athlete adaptations, instructional techniques, and professional development.
• Welcome guests and provide assistance and information as needed.
• Support other Access Mammoth staff with operational and program needs.

Knowledge & Skills

• Commitment to Access Mammoth's mission and values.
• Strong attention to detail and organizational skills.
• Ability to manage multiple projects and deadlines in a fast‑paced environment.
• Proficiency with Microsoft Office Suite.
• Strong written and verbal communication skills.
• Excellent interpersonal and guest service skills.
• Self‑motivated, adaptable, and able to work both independently and as part of a team.
• Expert‑level problem‑solving abilities.
• Ability to ski and/or snowboard at an expert level and safely lead others in a variety of terrain and conditions.

Education & Experience

• High school diploma or equivalent.
• Experience in guest service, communication, and problem‑solving.
• PSIA/AASI Level II Instructor Certification or higher.
• Experience managing projects, making independent decisions, and achieving objectives.
• Familiarity with Microsoft Office and database management systems.

Preferred

• College degree.
• Additional cross‑discipline certifications.
• Salesforce experience.
• Volunteer or nonprofit experience.
• Experience working with people with disabilities and their families.
• Experience in ski school operations or management.

Physical Requirements

• Ability to sit at a desk for extended periods.
• Ability to stand for extended periods.
• Ability to lift and move a minimum of 60 pounds while wearing winter gear.
• Ability to work outdoors for extended periods in winter mountain conditions, including severe weather.

About Access Mammoth

Access Mammoth creates inclusive outdoor recreation opportunities for individuals with disabilities through adaptive sports and recreation programs. We are committed to providing safe, empowering, and life‑changing experiences that foster independence, confidence, and community.

Join our team and help make the mountains accessible to all.