Ad Product Quality Analyst I - Data-Driven Monetization

SNAP, Inc.; Los Angeles (CA); On-site; USD 48,000 - 72,000; Full time

Job summary

Snap Inc. is seeking an experienced Ad Product Quality Analyst to join the Ad Product Quality team in California.

You will troubleshoot Snap’s web-based advertising platform and mobile app, reproduce issues, and perform root-cause analyses to help improve our monetization products. You will collaborate with Product Marketing, Sales, and Support, organize training for frontline teams, maintain a bug backlog, and derive actionable insights from data.

Qualifications

• Bachelor’s degree in STEM or related field or equivalent experience.
• 1+ years of work experience in digital advertising, operations, or related field.

Responsibilities

• Troubleshoot ad platform and mobile app to reproduce and root-cause issues.
• Triage and resolve technical issues blocking customers on our ads platform.
• Organize training sessions for frontline support teams.
• Maintain a backlog of bugs and prioritize high-impact fixes.
• Collaborate with Product Marketing, Sales, and Support to collect feedback.
• Derive insights on ads usage, stability, and customer experience; produce trend analyses.
• Perform pre-release QA and UAT to ensure releases don’t disrupt users.

Skills

Ad platform troubleshooting

Customer impact analysis

Cross-functional collaboration

Education

Bachelor’s Degree in STEM

Tools

SQL

Python

Looker

Tableau

Job description

Snap Inc. is seeking an experienced Ad Product Quality Analyst to join the Ad Product Quality team in California.

You will troubleshoot Snap’s web-based advertising platform and mobile app, reproduce issues, and perform root-cause analyses to help improve our monetization products. You will collaborate with Product Marketing, Sales, and Support, organize training for frontline teams, maintain a bug backlog, and derive actionable insights from data.