Ad Platform Quality Analyst I - Insights & QA

SNAP, Inc.; Santa Clarita (CA); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Equity in RSUs

Paid parental leave

Comprehensive medical coverage

Mental health support

Job summary

Snap Inc. is seeking an Ad Product Quality Analyst to grow Snapchat’s advertising business by solving customer challenges and improving monetization quality. You will root-cause issues, triage with Product and Engineering, and analyze data to drive improvements.

You will work across Product Marketing, Sales, and Support to collect feedback and prioritize fixes, while ensuring releases don’t disrupt the customer experience. Strong communication and agile experience are valued.

Qualifications

• Bachelor’s degree in STEM or related field.
• 1+ years in digital advertising, operations, or related field.
• Experience troubleshooting front- and back-end web apps.
• Experience with SQL/Python and data visualization tools preferred.

Responsibilities

• Troubleshoot Snap’s ad platform and mobile app to reproduce and root-cause issues.
• Triage, investigate, and resolve client-impacting problems with Product and Engineering teams.
• Coordinate with Product Marketing, Sales, Support to collect customer feedback.
• Produce trend analyses on ads usage, stability, and customer experience; provide actionable recommendations.

Skills

Ad platform troubleshooting

Customer impact analysis

Cross-functional execution

Data visualization

Education

Bachelor’s degree in STEM

Tools

SQL

Python

Looker

Tableau

Job description

Snap Inc. is seeking an Ad Product Quality Analyst to grow Snapchat’s advertising business by solving customer challenges and improving monetization quality. You will root-cause issues, triage with Product and Engineering, and analyze data to drive improvements.

You will work across Product Marketing, Sales, and Support to collect feedback and prioritize fixes, while ensuring releases don’t disrupt the customer experience. Strong communication and agile experience are valued.