Ad Partnerships Manager — AI-Driven & Data-Savvy

Nextdoor; New York (NY); Hybrid; USD 110,000 - 135,000; Full time

Benefits offered by this job

Health plans

OneMedical membership

Equity grant

Job summary

Nextdoor is seeking an Account Manager to join the Advertising Solutions team, focusing on connecting brands with our hyper-local neighbor communities across the United States. You will manage campaigns, nurture relationships, and drive customer value.

You’ll work with product, engineering, and sales to optimize performance, provide feedback, and grow partnerships while leveraging Nextdoor's AI-enabled tools in a hybrid office setting.

Qualifications

• 2-5 years of experience in account management or client services at a digital media/advertising company or agency.
• Strong understanding of campaign strategy, execution, and optimization within a platform-based media buying environment with both managed and self-service clients.
• Track record of retaining and growing customer relationships.
• Hands-on experience optimizing brand awareness and lower-funnel performance KPIs.

Responsibilities

• Manage all aspects of an advertiser’s platform buy, from customer onboarding to campaign execution.
• Build and manage partnerships with brand and agency partners; own day-to-day communication to ensure campaign success.
• Provide excellent customer service by proactively monitoring campaign delivery and performance, and solving campaign-related issues in a timely manner.
• Own data-driven upsell and renewal conversations to retain and grow advertising partnerships.
• Leverage internal tools and dashboards to analyze and optimize performance.
• Be a platform expert; cultivate a strategic approach to product adoption through deep knowledge of your customer's business challenges and our platform’s solutions.
• Create and present strategic POVs, campaign wrap-ups and/or Quarterly Business Reviews to clients.
• Work cross-functionally to ensure all aspects of a campaign are executed flawlessly.
• Participate in in-person Nextdoor events such as trainings, off-sites, volunteer days, and team building exercises.
• Build in-person relationships with team members and contribute to Nextdoor’s company culture.

Skills

Account management

Client services

Campaign strategy

Data-driven insights

AI awareness

Tools

Dashboards

Job description

Nextdoor is seeking an Account Manager to join the Advertising Solutions team, focusing on connecting brands with our hyper-local neighbor communities across the United States. You will manage campaigns, nurture relationships, and drive customer value.

You’ll work with product, engineering, and sales to optimize performance, provide feedback, and grow partnerships while leveraging Nextdoor's AI-enabled tools in a hybrid office setting.