Ad Operations Specialist

RATA TRANSPORTATION LLC; New York (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

An innovative company is seeking a detail-oriented Ad Operations Specialist to enhance its advertising platform. In this role, you'll ensure the seamless operation of ad processes, from verifying advertisers to monitoring ad quality and user feedback. Your analytical skills will help identify fraudulent activities and improve user experiences, while your proactive approach will foster strong relationships with advertisers. This dynamic position offers an exciting opportunity to contribute to the future of local news engagement, making a real impact in a rapidly evolving digital landscape.

Benefits

Health, dental, and vision care

401(K) plan with company matching

Paid time off

Paid parental leave

FSA and commuter benefits

Team activity budget

Qualifications

• 2+ years of experience in ad operations or digital marketing.
• Strong understanding of online advertising ecosystems.

Responsibilities

• Review advertiser applications and verify their business information.
• Monitor user feedback and ad performance to ensure compliance.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Attention to Detail

Proactive Approach

Education

Bachelor's Degree in a Related Field

Tools

SQL

Ad Serving Platforms

Tracking Tools

Job description

NewsBreak is redefining the way users interact with local news and their communities. By bridging local users, local content creators, and local businesses, our mission is to foster safer, more vibrant, and authentically connected lives. Through robust collaborations with thousands of local publishers and businesses across the nation, NewsBreak is revolutionizing how a new wave of readers access and engage with essential, locally sourced content & information.

Since our inception in 2015, our trajectory has been nothing short of remarkable. We proudly stand as the nation’s premier local news app.

As a Series-C unicorn startup, our headquarter nestles in the tech hub of Mountain View, California, with other offices in New York City and Seattle. For more information, visit www.newsbreak.com/about

About the Role

We are seeking a highly motivated and detail-oriented Ad Operations Specialist to join our growing team. In this role, you will play a crucial part in ensuring the smooth and efficient operation of our advertising platform. You will be responsible for a wide range of tasks, including advertiser verification, ad quality control, user feedback monitoring, fraud prevention, and technical support.

Responsibilities

1. Review advertiser applications and verify their business information using internal tools and third-party databases.
2. Communicate with advertisers to gather additional information or clarify discrepancies.
3. Make informed decisions on advertiser approvals based on platform policies and risk assessment.

Ad Quality Control:

1. Review user feedback and monitor ad performance to identify and address any policy violations or content that negatively impacts user experience.
2. Proactively identify and stop fraudulent advertisers and campaigns.
3. Communicate with advertisers to resolve issues and provide guidance on ad quality and compliance.

User Feedback and Ad Review:

1. Monitor user feedback channels to identify and address concerns related to ad content or experience.
2. Participate in the ad review process, ensuring that all ads meet platform policies and quality standards.
3. Escalate critical issues to relevant teams and provide timely updates to users and advertisers.
4. Implement and maintain fraud detection mechanisms to identify and prevent malicious activities.
5. Analyze campaign data and user behavior patterns to identify suspicious activity.
6. Collaborate with internal teams to develop and improve fraud prevention strategies.

Requirements

1. Bachelor's degree in a related field or equivalent practical experience.
2. 2+ years of experience in ad operations, digital marketing, or a related role.
3. Strong understanding of online advertising ecosystems and technologies.
4. Familiarity with ad serving platforms, tracking tools, and measurement methodologies.
5. Excellent analytical and problem-solving skills.
6. Meticulous attention to detail and ability to manage multiple tasks efficiently.
7. Strong communication and interpersonal skills, with the ability to build relationships with advertisers and internal stakeholders.
8. Proactive and results-oriented approach with a strong work ethic.

Bonus Points

1. Experience with SQL or other data analysis tools.
2. Familiarity with fraud detection and prevention techniques.
3. Knowledge of privacy regulations and industry best practices.

We offer a competitive benefits package:

1. Health, dental, and vision care for you and your family
2. Top-tier 401(K) plan with company matching
3. Paid time off and paid holidays
4. Paid parental leave
5. FSA and commuter benefits programs
6. Team activity budget

The US base salary range for this full-time position is listed below. Pay may vary based on a number of factors including job-related skills, level, experience, geographic location and relevant education or training. At NewsBreak, we design our overall rewards package to attract top talents. Depending on the position, the role may also be eligible for discretionary bonus and options. Your recruiter can share more details during the hiring process.