Ad Agency Account Manager III - Hybrid

Virtual Company; Mettawa (IL); Hybrid; USD 70,000 - 95,000; Full time

Job summary

The Fountain Group seeks an Ad Agency Account Manager for a prominent client. This hybrid role is based in Mettawa, IL, and serves as the liaison between the client’s ad agency and brand teams, managing day-to-day relationships and guiding strategic direction.

You will work with creative staff and external vendors, ensure compliance with client guidelines, and coordinate forecasts, budgets, and timelines in a high-volume, fast-paced environment.

Qualifications

• Bachelor's degree required; Master's degree or related experience desirable.
• 3–5 years of total account management experience.
• Pharmaceutical industry experience preferred (U.S. and Global).
• In-house ad agency experience a plus.
• Excellent communications: verbal, presentation, written.
• High energy, organized; comfortable in a high-visibility role.
• Ability to manage high-volume project scope in a fast-paced creative environment.
• Collaborator with ability to balance big-picture and detail work.

Responsibilities

• Serve as primary liaison between Client Ad Agency and brand teams; manage day-to-day relationships.
• Provide strategic direction through tactical execution to meet objectives/sales goals.
• Maintain knowledge of Client guidelines including branding, PromoMats, and compliance.
• Understand product attributes, marketing objectives, target audience, and regulatory position.
• Understand Agency Workflow Process from initiation to archiving; ensure timely completion.

Skills

Account management

Client communication

Project coordination

Education

Bachelor's degree

Job description

We are a national staffing firm and are currently seeking an Ad Agency Account Manager for a prominent client of ours. This position is Hybrid in Mettawa, IL. Details of the position are as follows:

Job Details:

• The Account Manager III serves as the primary liaison between the Client Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency.
• Working in partnership with the Agency's creative staff and external resources/suppliers, the position provides strategic direction through tactical execution to help the brand teams meet their business objectives/sales goals.
• Maintain knowledge of Client guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
• Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem-solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high-volume, rapidly paced environment.
• Collaborate with the brand team in the development of creative briefs.
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
• Develop annual forecasts. Conduct financial reconciliations on a monthly basis. Track time daily.

Qualifications:

• Bachelor's degree required. Master's degree or equivalent related project or functional experience is desirable.
• Minimum of 3-5 years of total account management experience.
• Pharmaceutical industry experience preferred (both U.S. and Global).
• In-house ad agency/ad agency experience a plus.
• Excellent communications skills: verbal, presentation, written.
• High energy, positive, organized individual who is comfortable in a high-visibility role.
• Ability to manage high volume project scope in a fast-paced creative environment.
• Great collaborator with ability to focus on both the big picture and small details.

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