Acute PAS Representative

Medasource; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Medasource is seeking a Patient Access Representative for onsite work at an acute care hospital in Phoenix, Arizona. The role involves supporting patient intake, registration, and insurance verification, with a focus on exemplary customer service in a fast-paced healthcare environment. Applicants should have over a year of patient access experience and a high school diploma or GED. Preferred skills include familiarity with hospital operations and EHR systems. This is an ideal opportunity for candidates seeking to contribute to a large healthcare system.

Qualifications

• 1+ year of experience in patient access or registration needed.
• Strong communication and customer service skills required.
• Comfortable working onsite in a high-volume hospital environment.

Responsibilities

• Complete in-person patient intake and registration.
• Verify patient demographics and accurately document information.
• Discuss patient financial responsibilities and collect liability.

Skills

Hospital registration

Insurance verification

Customer service

Multitasking

Education

High school diploma or GED

Tools

EHR

Common office software

Job description

Patient Access Representative – Acute Care

We are seeking experienced Patient Access Representatives to support a large healthcare system through an upcoming operational transition. This role will be onsite in an acute care hospital setting and will support patient intake, registration, insurance verification, authorization-related workflows, financial counseling, and patient liability collection.

This is a great opportunity for candidates with hospital registration, emergency department registration, patient access, financial clearance, insurance verification, or front-end revenue cycle experience who are comfortable working in a fast-paced healthcare environment.

Responsibilities:

• Complete in-person patient intake and registration in a hospital-based setting.
• Verify patient demographics and accurately document information in the EHR.
• Review insurance eligibility, benefits, and payer requirements.
• Support authorization and notification workflows according to payer guidelines.
• Discuss patient financial responsibility, estimates, payment plans, and financial assistance options.
• Collect patient liability when appropriate.
• Maintain accurate documentation to support reimbursement and reduce denials.
• Provide a positive patient experience through strong communication and customer service.
• Work across service areas such as emergency department, inpatient, observation, obstetrics, surgery, imaging, and outpatient services.

Requirements:

• High school diploma or GED required.
• 1+ year of experience in patient access, patient registration, insurance verification, financial clearance, healthcare customer service, collections, or patient financial services.
• Strong communication, customer service, and multitasking skills.
• Comfortable working onsite in a high-volume hospital environment.
• Ability to work independently and collaboratively in a team setting.
• Strong computer skills, including EHR and common office software experience.

Preferred Qualifications:

• Experience in acute care, ED registration, inpatient registration, or hospital patient access.
• Knowledge of medical terminology.
• Experience with Cerner/Oracle, Optum360, NextGen, or MS4.