Acute Care Complex Case Manager: Discharge Lead

bannerhealth; Tucson (AZ); On-site; USD 75,000 - 105,000; Full time

Job summary

Banner Health’s Banner - University Medical Center Tucson in Tucson, AZ seeks an experienced Complex Case Manager to coordinate care for a caseload of patients with complex medical and psychosocial discharge needs. The role offers autonomy in a fast-paced hospital environment and reports to the Director with collaboration with physician leaders.

The ideal candidate has strong communication, critical thinking, and flexible problem-solving skills to adapt to evolving department needs and to serve

Qualifications

• RN: Bachelor's degree in case management or health care and RN license.
• Social Worker: MSW and LMSW/LCSW or equivalent licensure within 6 months.
• BLS certification may be required for acute care assignments.

Responsibilities

• Manages individual patients across the health care continuum to achieve the optimal clinical care, financial, operational, and satisfaction outcomes.
• Acts in a leadership function with process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes.
• Acts in a leadership function to collaboratively develop and manage the interdisciplinary patient discharge plan. Effectively communicates the plan across the continuum of care.
• Maintains knowledge of Medicare, Medicaid and other program benefits to assist patients with discharge planning and choices. Knowledge of community resources relevant to health care, end of life dynamics, substance abuse, abuse, neglect, and domestic violence.
• Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.
• Educates internal members of the health care team on case management and managed care concepts. Facilitates integration of concepts into daily practice.

Skills

Critical thinking

Problem-solving

Communication

Time management

Interdisciplinary teamwork

Education

Bachelor's degree in nursing or health care

Master's Degree in Social Work

Job description

Banner Health’s Banner - University Medical Center Tucson in Tucson, AZ seeks an experienced Complex Case Manager to coordinate care for a caseload of patients with complex medical and psychosocial discharge needs. The role offers autonomy in a fast-paced hospital environment and reports to the Director with collaboration with physician leaders.

The ideal candidate has strong communication, critical thinking, and flexible problem-solving skills to adapt to evolving department needs and to serve