Transitional Care Navigator

Banner Health; Tucson (AZ); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Banner Health—Tucson, AZ—seeks a Transitional Care Associate to facilitate safe discharge planning from the ED and inpatient units. You will coordinate post-acute care, arrange community resources, and support families while ensuring smooth transitions across the care continuum.

The role emphasizes collaboration with physicians, nurses, social workers, and external providers; requires experience in social services and flexibility to cover shifts including some weekends.

Qualifications

• Bachelor's degree in social work or related degree required.
• Must have strong communication and customer service skills.
• Experience in discharge planning or care coordination is preferred.
• BLS certification required; other licenses depending on role may apply.

Responsibilities

• Facilitates the safe and timely discharge/transfer of clients to identified post-acute settings.
• Collaborates with healthcare team to implement the care plan and discharge arrangements.
• Participates in performance improvement projects and data collection for program measurement.
• Documents all interventions in the patient record with timely, accurate discharge details.
• Performs follow-up calls to patients and providers and reports concerns to leadership.
• Serves as a liaison when connecting patients and families with community resources.

Skills

Discharge planning

Care coordination

Communication skills

Case management

Flexibility

Education

Bachelor's degree in social work or related degree

Licensed Practical Nurse

Licensed Respiratory Therapist

Job description

Banner Health—Tucson, AZ—seeks a Transitional Care Associate to facilitate safe discharge planning from the ED and inpatient units. You will coordinate post-acute care, arrange community resources, and support families while ensuring smooth transitions across the care continuum.

The role emphasizes collaboration with physicians, nurses, social workers, and external providers; requires experience in social services and flexibility to cover shifts including some weekends.